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126 TaskUs Jobs
Project Manager
TaskUs
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
What We Offer:
So, what does a TaskUs Project Manager really doThink of yourself as a driver of results for TaskUs-- road mapping, planning, documenting, and executing. Imagine going to work with one goal in mind: helping build and lead the innovative force behind TaskUs and some of the world s most disruptive companies. You map requirements, plan solutions, confer with experts, and successfully execute strategies to roll out projects squarely aimed at turning the industry on its head. Your portfolio can contain various projects from client implementations, to site builds, and strategic company initiatives . Your achievements are gauged not on hours worked, but on the success or failure of projects. You put the CAN in that CAN T be done.
Responsibilities:
- Develop project plans utilizing standardized documentation templates such as WBS, formal agendas, and action item trackers, managing the documentation and completion throughout the project lifecycle
- Engage key stakeholders and project sponsors from discovery to project close, prioritizing and managing scope, cost, and timelines
- Host weekly syncs, documenting milestones, action items, and escalation points
- Conduct deep-dive meetings with stakeholders and SMEs as projects dictate, documenting minutes and actions required and developing timelines for resolution
- Validate the workflows and processes of incoming opportunities
- Act as a communication champion, managing expectations and competing agendas of various stakeholders and project priorities
- Collaborate with internal and external partners on process and operational improvements throughout the project cycle, troubleshooting when discrepancies arise
- Manage client relationships and expectations throughout the project life cycle
- Conduct project closure processes and contribute to organization-wide procedure improvements using lessons learned
Requirements:
- Bachelor s degree or equivalent business project management experience
- 3-5 years of experience in project management
- 2+ years in operations and/or account management, working directly with clients
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Excellent attention to detail with a commitment to accuracy and quality
- Self-starters willing to support their project teams
Preferred Qualifications:
- Relevant BPO experience
- PMP, Agile, and/or Lean Six Sigma experience and/or certifications
- International vendor management experience
- Experience building new sites or launching new geos
- Advanced knowledge of email ticketing and cloud-based systems (i.e., 8x8, Aircall, Five9, Salesforce, Zendesk)
About TaskUs:
TaskUs provides next-generation customer experience that powers the world s most disruptive companies through the partnership of amazing people and innovative technology.
We provide Ridiculously Good strategy, business process optimization, revolutionary technology, and the best talent to deliver transformational, digital scale.
Our people are at the heart of everything we do. We embrace a culture that fosters a best-in-class employee experience. It s no wonder we have been named as one of the Best Places to Work by the LA Business Journal and San Antonio Business Journal.
TaskUs has been recognized on the Inc. 5,000 Fastest Growing Private Companies in America list the past five years and The Los Angeles Business Journal s 100 Fastest Growing Private Companies the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America, and the Philippines.
TaskUs, LLC. is an equal-opportunity employer.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Employment Type: Full Time, Permanent
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What people at TaskUs are saying
Project Manager salary at TaskUs
reported by
8
employees
with 3-21
years exp.
₹13.1
L/yr - ₹18.8
L/yr
10%
less
than the average Project Manager Salary in India
View more details
What TaskUs employees are saying about work life
based on 1.5k employees
Flexible timing
Rotational Shift
No travel
Day Shift
TaskUs Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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