Customer Care Specialist

Customer Care Specialist Interview Questions and Answers

Updated 23 Jun 2024

Q1. Do you abouts how to handle customer

Ans.

Yes, I have experience in handling customer inquiries and resolving issues effectively.

  • Listen actively to understand the customer's concerns

  • Empathize with the customer and show genuine concern

  • Offer solutions or alternatives to resolve the issue

  • Follow up to ensure customer satisfaction

  • Remain calm and professional, even in challenging situations

Customer Care Specialist Jobs

Specialist Customer Care 0-10 years
Barclays Shared Services Pvt. Ltd
4.0
Chennai
Customer Care Specialist 1-3 years
Criteo
4.4
Gurgaon / Gurugram
Customer Care Specialist (Female Only) 2-3 years
Ayushman Ayurvedic Therapy
1.0
Bangalore / Bengaluru
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