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15 ManTech Publications Jobs

Customer Care Executive

2-5 years

Noida

1 vacancy

Customer Care Executive

ManTech Publications

posted 2mon ago

Job Description

Mantech Publications is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey
  • Handling customer inquiries and resolving issues via phone, email, or chat
  • Providing product and service information to customers and assisting them with their needs
  • Responding promptly to customer complaints and escalating issues as needed
  • Maintaining accurate and up-to-date customer records and documentation
  • Processing orders, refunds, and exchanges as required
  • Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers
  • Conducting customer satisfaction surveys and gathering feedback to improve the customer experience
Enthusiastic and friendly individuals needed to assist our customers, handle inquiries, and ensure satisfaction across our services.

Employment Type: Full Time, Permanent

Read full job description

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