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Premium Employer

Sutherland Global Services

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3.6

based on 7k Reviews

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Sutherland Global Services Mumbai Reviews

Updated 5 Mar, 2025

Overall Rating

3.5/5

based on 366 reviews

Rating distribution

154 (42.1%)

83 (22.7%)

55 (15.0%)

21 (5.7%)

53 (14.5%)

Category Ratings

3.6

Work-life balance

3.5

Job security

3.4

Company culture

3.4

Salary

3.2

Skill development

3.2

Work satisfaction

2.8

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

53% employees reported

Rotational Shift

47% employees reported

Flexible timing

63% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

111 reviews

3.3

Rated by Men

229 reviews

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Top Mentions in Sutherland Global Services Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

366 reviews found

Sort by: Popular

Finance Team Manager in Mumbai

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Jul 2024

Likes

Culture

Company culture - Excellent
Work-life balance - Good

Dislikes

Everything is worst only

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Management Accountant in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jun 2024

Likes

Everything about the company is great,work culture is great & overall experience is top notch

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to improve cafeteria ,work on incrementing pay of an employee

Associate in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Jun 2024

Likes

Location place people gym food

Dislikes

Work people environment location place

Salary - Poor

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Team Lead in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Jun 2024

Likes

Team work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Team Lead Operations in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2024

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to be disliked

Work Details

Work days: Rotational Shift (Flexible Timings)

Associate Manager in Mumbai

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2024

Likes

Colleagues were fun and nice people.

Dislikes

The credit research team is pathetic. It has a BPO culture with lot of politics and bad managers. Managers sitting in the US are from the old generation and belive in exploiting the employees to the fullest. Local mangers are full of politics. Work life balance is pathetic.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Know more about Sutherland Global Services Mumbai

Manager in Mumbai

Full Time

Investment Banking, Private Equity & VC Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Aug 2024

Likes

Honestly nothing

Dislikes

C grade company. Scam Don't join this company if you are holding an offer / don't think of joining and don't appear for the interview. If you are reading this consider yourself lucky that you have received a warning.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Quality Analyst in Mumbai

Full Time

Customer experience team Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2023

Likes

Sutherland offers great learning opportunities

Skill development - Good

Dislikes

Management needs upskilling as team managers lack in people skill and definitely let personal grudges impact professional ambiance. One of the reason for leaving Sutherland. Appraisal and salary is not as per the work you do apparently you work more than what you get paid for

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

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Real Time Analyst in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Sep 2023

Likes

Only housekeeping staff is good

Dislikes

Never work in Sutherland, their canteen is 3rd class you'll find metal subjects in bread pakoda, the sabji is tasteless, sometimes their dal tadka smells, their kitchen always smells like Bandra's nali. Their IJPs are 3rd class. Admin people are sleeping all the time.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Content Editor in Mumbai

Full Time

Content Management (Print \/ Online \/ Electronic) Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2024

Likes

Nothing as much

Dislikes

This people still make u work on desktops and the seniors punsih u in a childish way if for no reason

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Lead in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 Sep 2023

Likes

On time salary payout Frequent ICPs Job security

Job security - Good

Dislikes

No work/life balance Zero appreciation from management No holiday for bank holidays

Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Lead Research Analyst in Mumbai

Full Time

Investment Banking, Private Equity & VC Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 12 Jan 2024

Likes

Nothing was likeable. Not at all employee friendly, no good clients to work on.

Dislikes

Work culture is awful, team members are insecure about their position, there is no proper guidance or system which is followed by seniors. Seniors lack knowledge and skills required. No professional growth. Lot of biasedness and favouritism amongst team members. Follows old traditional way of doing things and not open to try new ways. Nature of work and quality is very poor. Typical BPO work environment!! Should be the last option for any canditate....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Investment Banking Analyst in Mumbai

Full Time

Investment Banking, Private Equity & VC Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2023

Likes

Timely salary, less work more politics, worst staff, unco-operative people

Salary - Excellent
Work-life balance - Excellent

Dislikes

Office politics, worst staff, HR liked with senior management and mentally disturb employee. Do not join investment banking Research Team.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Feb 2024

Likes

WFH culture

Job security - Excellent

Dislikes

Management worst long distance travelling

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Associate in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2024

Likes

Dislikes

There’s nothing to like about my workplace

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Account Management Associate in Mumbai

Full Time

Assessment / Advisory Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2023

Likes

Nothing

Dislikes

Lots of politics no respects for the employee no appreciation or credit

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2023

Likes

Best place to work and the culture is very good

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only increment is not up to the mark and night shift but thats a requirement rest all the culture and work place is best to work...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Aug 2023

Likes

I am just working zero satisfaction

Dislikes

No work life balance fix night shift no night allowance

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Analyst in Mumbai

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2024

Likes

Hybrid model

Dislikes

No promotions 4 years

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Customer Support Associate in Mumbai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

On time salary. Salary policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not good part for salary Increment and not transparent with promises

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Sutherland Global Services

View All

a sme

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Jobs at Sutherland Global Services

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Hiring - SR AR Caller

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₹ 2.75-4.75 LPA

Openings For Senior AR Caller

Chennai

1-5 Yrs

₹ 1.75-4.75 LPA

Exciting opportunities For AR caller's !!!!!!!!!!

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AmbitionBox has 366 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right comp...Read more

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