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1 review found
Team Lead and Incharge in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for starting career
- Skill development - Good
- Job security - Good
Dislikes
Salary low
- Salary - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Operations Executive in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Nothing……
Dislikes
No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: other
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Executive in Bangalore / Bengaluru
Full Time
Fraud and risk management Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
"I appreciate the supportive work culture at Aegis, which encourages growth and collaboration. The focus on skill development and recognition makes it a fulfilling place to work."
Dislikes
Aegis Customer Support Services Private Limited? Here only customer support no one support to agent
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Operations Executive in Kolkata
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Building godrej Genesis is good but Startek team leaders and floor manger all are chappri simmi khatoon, anisha khatun useless attitude. Company use the employee after that they pressurized you for regination..
Dislikes
Salary - system issue, salary deducted Team leader - 3rd grade behaving like park circus chappri Floor Manager - any issue pressurized for resignation If any body died in ur family they did not give you leave. Office cultural - very bad...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Operations Executive in Navi Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No
Dislikes
They hold your salary if you take one unplanned leave and the salary cycle of starter is also of the 7th and there is no job security and you give the resignation to the team lead, then it will floor manager and then come to HR.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Worst and the most toxic organisation ever to work with.
Dislikes
Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Service Executive in Varanasi (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Operations Executive in Lucknow
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time is the only benefit
Dislikes
Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time Good communication with AM Supportive AM
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good to gain initial experience.
Dislikes
Management uses profanity on the floor to the employees be it supervisor or associate. They pressurized employee to do overtime without any extra payment. They don't show mercy to the associates if they are unwell. One can never get promotion or will be selected through IJP cause only politics and favorism works here.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Startek Reviews
Executive Operations Executive in Lucknow
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As per Lucknow, they offers the best work opportunitys.
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
There is no salary increment on executive level, like company only want temporary people to work and that why many left the company.
- Salary - Poor
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company has L2 process. So working is good. Easy process.
- Work-life balance - Good
Dislikes
Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Customer Service Associate in Bangalore / Bengaluru
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate
Dislikes
One of the worst company no words
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: I was working from home with one week off
Work timings: Strict Timings
Work related travel: This is a desk job.
Quality Specialist in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.
Dislikes
Job security
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
faster scope of IGPs
- Skill development - Good
Dislikes
the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.
- Salary - Poor
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Associate in Kanpur
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
likes friendly culture between coleague.
- Skill development - Good
- Job security - Good
Dislikes
If you are thinking about promotion then you need another job because there is no promotion until you have good relation to your senior.
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Kolkata
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Okey so i worked in berger process, i do not have any kind of knowledge about other process but in berger new employee will face partiality in every steps , tls are illiterate they do not have proper manners,how to behave with employees there is no likes about berger process But one suggestions for startek management system please upgrade tls educational qualifications at least "graduation"
- Job security - Excellent
Dislikes
Everything!
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: First 6 months work from office late you will eligible for wfh.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much working in the same company.
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Shifts are the main thing that needs to be looked in Zomato Merchant support process.
- Salary - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Soft Skills Trainer in Kolkata
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None
Dislikes
Management skills of managers are poor except few, it's a one year job as processes are getting ramp down, Eureka Forbes Limited then, Dish TV, now one of their Premium process Flipkart. No job security even if you try enough with all of your corporate survival skills.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Trainer in Kolkata
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work under pressure, various activities for training team.
- Skill development - Good
Dislikes
Lobby-bazi, favouritism, cruel Operation, spineless leadership, unpredictable long hours, no work life balance. Ultimate low appraisal.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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- HQ - Mumbai, Maharashtra, India
- IT Services & Consulting
- 10k-50k Employees (India)
- Public
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