Startek Senior Customer Service Analyst Reviews

Likes

They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style

Dislikes

They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More

Work Details

Work policy: only one week is their

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing……

Dislikes

No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too

Work Details

Work policy: other

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

faster scope of IGPs

Dislikes

the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

"I appreciate the supportive work culture at Aegis, which encourages growth and collaboration. The focus on skill development and recognition makes it a fulfilling place to work."

Dislikes

Aegis Customer Support Services Private Limited? Here only customer support no one support to agent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Building godrej Genesis is good but Startek team leaders and floor manger all are chappri simmi khatoon, anisha khatun useless attitude. Company use the employee after that they pressurized you for regination..

Dislikes

Salary - system issue, salary deducted Team leader - 3rd grade behaving like park circus chappri Floor Manager - any issue pressurized for resignation If any body died in ur family they did not give you leave. Office cultural - very bad...

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No

Dislikes

They hold your salary if you take one unplanned leave and the salary cycle of starter is also of the 7th and there is no job security and you give the resignation to the team lead, then it will floor manager and then come to HR.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much working in the same company.

Dislikes

Shifts are the main thing that needs to be looked in Zomato Merchant support process.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time Some of the work staff you will get as supportive staff otherwise not

Dislikes

They will tell about gender equality bt at last they will only listen to girl side if you don't have any strong backup aur proof you will be out Promotion will be given only to the favorite ones If you want to grow here so you have to be in good books and it is almost 90% over here

Work Details

Work policy: 5.5 day working uss pr b Half day le toh alag bawaal

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As per Lucknow, they offers the best work opportunitys.

Dislikes

There is no salary increment on executive level, like company only want temporary people to work and that why many left the company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company has L2 process. So working is good. Easy process.

Dislikes

Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate

Dislikes

One of the worst company no words

Work Details

Work policy: I was working from home with one week off

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.

Dislikes

Job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

likes friendly culture between coleague.

Dislikes

If you are thinking about promotion then you need another job because there is no promotion until you have good relation to your senior.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Okey so i worked in berger process, i do not have any kind of knowledge about other process but in berger new employee will face partiality in every steps , tls are illiterate they do not have proper manners,how to behave with employees there is no likes about berger process But one suggestions for startek management system please upgrade tls educational qualifications at least "graduation"

Dislikes

Everything!

Work Details

Work policy: First 6 months work from office late you will eligible for wfh.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Management skills of managers are poor except few, it's a one year job as processes are getting ramp down, Eureka Forbes Limited then, Dish TV, now one of their Premium process Flipkart. No job security even if you try enough with all of your corporate survival skills.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.