Startek Senior Customer Executive Reviews

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

Senior Management tries a lot to understand and fix issues.

Dislikes

Managers in project are biased. Deliberately distributes job wrongly on Team Leaders without doing their own job. Team Leaders here has very less opportunities to learn or upgrade themselves as throughout the day they only need to audit ( QA job ), followup of completion of different modules and PKT ( Trainers job ). They don't get feasible opportunities to create connect with Team members or conduct planned session for performance management or review people even after spending more than 10 hrs in office due to wrong distribution of job. Managers behaviors are highly unprofessional as they don't have ability to plan things and utilize the supporting department of Training and Quality for proper output resulting to high-level dissatisfied TLs and Associates. Further Managers in all departments are extremely biased and woman-izer. Please do join if and only if don't have other opportunities in hand....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Dislikes

Likes

Na

Dislikes

Job security Work life balance Agent satisfaction Work culture Salary structure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Dislikes

Likes

Likes

Dislikes

Likes

Company has L2 process. So working is good. Easy process.

Dislikes

Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate

Dislikes

One of the worst company no words

Work Details

Work policy: I was working from home with one week off

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.

Dislikes

Job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing……

Dislikes

No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too

Work Details

Work policy: other

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

faster scope of IGPs

Dislikes

the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

"I appreciate the supportive work culture at Aegis, which encourages growth and collaboration. The focus on skill development and recognition makes it a fulfilling place to work."

Dislikes

Aegis Customer Support Services Private Limited? Here only customer support no one support to agent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

likes friendly culture between coleague.

Dislikes

If you are thinking about promotion then you need another job because there is no promotion until you have good relation to your senior.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.