Startek Senior Customer Executive Reviews

Likes

Salary on time Good communication with AM Supportive AM

Dislikes

Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

Senior Management tries a lot to understand and fix issues.

Dislikes

Managers in project are biased. Deliberately distributes job wrongly on Team Leaders without doing their own job. Team Leaders here has very less opportunities to learn or upgrade themselves as throughout the day they only need to audit ( QA job ), followup of completion of different modules and PKT ( Trainers job ). They don't get feasible opportunities to create connect with Team members or conduct planned session for performance management or review people even after spending more than 10 hrs in office due to wrong distribution of job. Managers behaviors are highly unprofessional as they don't have ability to plan things and utilize the supporting department of Training and Quality for proper output resulting to high-level dissatisfied TLs and Associates. Further Managers in all departments are extremely biased and woman-izer. Please do join if and only if don't have other opportunities in hand....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

I like work environment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Low work pressure

Dislikes

Internal politics, poor leadership and no employee centricity

Likes

Passion and polite talking

Dislikes

B2b call

Likes

People

Dislikes

Toxic work culture, Employee benifits

Likes

Nothing is good

Dislikes

Evening is dislike no response

Likes

Is all about our company management is very good that's why employee is very impressive and managers are very with everyone and very politely behave with each employee

Dislikes

Not bad response it's a good very good experience for startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.

Likes

There is nothing to like

Dislikes

In The startek company Ghansoli location Company have poor management and very rude behavior of hr and Manger they are forcefully abscond the people . There some toxic people like Amir Wani(Training Manager) also Hr head mayur patil very rude and behave like company boss Hr- Ruchita - Fruad Hr then Er also fruad They don't give me 8000 ruppes amount of nov and Dec 2024 so because of company payout issued so please don't join this company very bad experience in Dec 2024...Read More

Likes

Na

Dislikes

Their is no job security for any employer If prosses is not required then they will throw out like nothing. They spoiled a employer career my suggestion is don't join startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes you learn how to play in private sectors and do politics and develop skill and communication👍🏻

Dislikes

Environment not good canteen food was not good and also the system are not working always they stuck and due to this agents have to extend there shift 😞

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If u are a fresher so it is a good company for you to learn and enhance your skills

Dislikes

The things which I've don't like over here that while getting promoted through an IJP they only made hike of 10% from previous salary which I thought not sufficient they should make a slab for each designation promotion like if an agent got promoted as an Senior executive so it should get a hike b/w 15-20% and if they promoted as anTL so it was should be 25-30% of salary hike but over it is not happening...Read More

Likes

Salary on time is the only benefit

Dislikes

Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like about this organisation, only our team is good and manager and lead is supportive.

Dislikes

HR - Employee Relations Team is poor. Admin - Poor management of office Overall Environment - They will not care about anything rather than work, they have terminated so many employees without proper reasons, they have never arranged any outing for team with company budget, ER team is pathetic, Employee development or training- nothing, they never took any training sessions for support staff to upskill them. Overall 1/5 to this organization as an cultural point of view....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.