AmbitionBox
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56% employees reported
44% employees reported
50% employees reported
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1 reviews
9 reviews
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Full Time
Security / Fraud Department
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I Don't Like anything there.
Don't Like event single thing.
Full Time
Non Voice Department
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Good people but not able to have good attitude due to management politics
Extending login hours atleast 1-2 hours extra there forcing to do
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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Overall okay experience
No appraisal and very low salary according to work
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Was such a nice experience to work as a fresher but policies wasn't up to the mark like incentives,promotion etc
Same post,same work but they differences in salary
Such a nice experience
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Business Intelligence & Analytics Department
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Nothing
0 work life balance its a BPO , very low salary expect everything from you to do ,0 learning experience here only work on pivot and vlooup dont waste your time here wait for the write job no employee satisfaction lack of man power harresing is very normal here please dont join, i regret for joining here
Work days: Rotational Shift (Strict Timings)
Business Intelligence & Analytics Department
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Its good if you want to start your career.
No growth. After 2-3 months you will be reapeting same task again and again.
Work days: Rotational Shift (Strict Timings)
No facilities are provided by Aegis apart from salary.
Business Intelligence & Analytics Department
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Good for starting a career.Less restrictions or boundations
No salary growth as it's a small organisation
Work days: Monday to Saturday (Strict Timings)
Airtel Fms Department
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Everything to learn ,multiple job responsiblity
Benifits
Work days: Rotational Shift (Flexible Timings)
Discover interview dos and don'ts from real experiences
Fraud Management Department
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NA
NA
Work days: Rotational Shift (Flexible Timings)
Non Voice Department
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I work with aegis almost 10 Year and Aegis management is very good and company policy is excellent. But the only policy is not good that the person 3rd time not joining.
No
In aegis I am working almost 10 year. 1 and half year in Tata indicom. 2.5 year in max life insurance. And 1 year tata Docomo process. And 5 year in Airtel Africa process. 2 year as analyst and 3 year as team leader.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Voice / Blended Department
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Nothing
When Office (Startek) "Rules" Only Apply to Some So, fun fact: I was recently sacked from my job for apparently violating company policies by posting a harmless Instagram reel from the office premises—wearing my office tag (because hey, I like being on-brand ). But here’s the kicker. The HR queen AISHI CHAKRABORTY who brought up my “violation” is still happily employed, despite her own Facebook photos and reels taken from—you guessed it—the same office wearing the same office tag. I guess there’s an exclusive VIP list for “rules” that I just wasn’t cool enough to be on. Rules for me but not for thee, huh? Dear Startek, Thanks for turning a deaf ear to my escalation. You’ve officially mastered the art of selective hearing (and selective policies). Bravo. Additionally you guys were kind enough to inform her so that she may take it down as a precautionary measure. Well guys here is the news......i have taken all the proof i need against her.....TADAAA........ Moral of the story: Make sure you’ve got the right connections before you hit 'post.' 😉...Read More
Full Time
Operations Department
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Salary on time Good communication with AM Supportive AM
Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role
Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback
Full Time
Operations Department
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Total worst behaviour
HR they treat us like a labours , and also they didn't show any respect they are totally rude behaviour ( HR Ankitha) Training Head ( Likith Suman stupids both are
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
Please do not join Startek or agies worst company. They will never give you the experience letter. Worst tl who will never except your resignation. Worst hr if you call Srinitra she will shout on you as she is always busy . If you miss 1 day attendance that means they will never pay you that 1 day salary.worst manegement. Negative feedback means tl will tell you that he will document you so that you lose the job. Very very bad company please read by comments before you join this company worst worst worst....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Senior Management tries a lot to understand and fix issues.
Managers in project are biased. Deliberately distributes job wrongly on Team Leaders without doing their own job. Team Leaders here has very less opportunities to learn or upgrade themselves as throughout the day they only need to audit ( QA job ), followup of completion of different modules and PKT ( Trainers job ). They don't get feasible opportunities to create connect with Team members or conduct planned session for performance management or review people even after spending more than 10 hrs in office due to wrong distribution of job. Managers behaviors are highly unprofessional as they don't have ability to plan things and utilize the supporting department of Training and Quality for proper output resulting to high-level dissatisfied TLs and Associates. Further Managers in all departments are extremely biased and woman-izer. Please do join if and only if don't have other opportunities in hand....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Operations Department
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Full Time
Voice / Blended Department
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Full Time
Operations Department
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Na
Job security Work life balance Agent satisfaction Work culture Salary structure
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Full Time
Voice / Blended Department
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They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style
They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More
Work policy: only one week is their
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Salary on time Some of the work staff you will get as supportive staff otherwise not
They will tell about gender equality bt at last they will only listen to girl side if you don't have any strong backup aur proof you will be out Promotion will be given only to the favorite ones If you want to grow here so you have to be in good books and it is almost 90% over here
Work policy: 5.5 day working uss pr b Half day le toh alag bawaal
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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As per Lucknow, they offers the best work opportunitys.
There is no salary increment on executive level, like company only want temporary people to work and that why many left the company.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Support Department
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Company has L2 process. So working is good. Easy process.
Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Back Office Department
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First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate
One of the worst company no words
Work policy: I was working from home with one week off
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.
Job security
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing……
No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too
Work policy: other
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing
The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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faster scope of IGPs
the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Fraud and risk management Department
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"I appreciate the supportive work culture at Aegis, which encourages growth and collaboration. The focus on skill development and recognition makes it a fulfilling place to work."
Aegis Customer Support Services Private Limited? Here only customer support no one support to agent
Work timings: Flexible Timings
Work related travel: This is a desk job.
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AmbitionBox has 10 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 56% of employees reported the worki...ng days at Startek as Rotational Shift. 56% employees reported the work timings at Startek as Strict timing. Read moreTeleperformance
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