Foundever is rated
3.7 out of 5 stars on
AmbitionBox, based on 82 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
3.7 out of 5 stars on
AmbitionBox, based on 82 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Foundever Customer Service Representative Reviews
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82 reviews found
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Popular
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Nothing
Dislikes
Promotes favouritism and torturing every employee. No salary increment till now, management very cruel and cold hearted. Never ever empathize the employee when it comes to leave request and shift/weekoff preferences. Worst ever company to work for.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Hyderabad / Secunderabad
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Great place for fresher’s who are looking to develop their skills.
Dislikes
It’s a good organisation but there is no growth and does not full-fill an associates requirement
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jul 2024
Likes
Yes
Dislikes
Slow growth and no salary hike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Jun 2024
Likes
They had good incentive offers but it depends on the process that you get in.
wfo will be a good scenario rather than wfh with foundever.
Dislikes
The settlement will be terrible as I haven't received my proper settlement yet!
Customer Service Representative in
Mumbai
Full Time
·
Investment Banking, Private Equity & VC Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2024
Likes
Great work culture
Dislikes
There is not much growth opportunity.
Work Details
Work policy:
2 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Apr 2024
Likes
Absolutely nothing
Dislikes
Work pressure, work culture, pay and compensation being very low, not employee centric and terrible work experience
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2023
Likes
They do provide better benefits in terms of transport allowance food allowance. The office is clean and hygiene. They have better equipments to work such as headsets and good internet connection. Sitel gives high priority to there work.
Dislikes
The management doesn't give any growth to employees in long term. I would say it's a good place to start your career but looking forward in long term there is no hike or benefits.
Work Details
Work policy:
Depends on client requirement they might give you work from home or you need to work from office.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Aug 2023
Likes
There's nothing to like about this company, totally biased.
Dislikes
Managers are toxic, favouritism, it's your fortune that if you get a good TL he'd listen to you or else no one's gonna respect your will there, all the supervisors are flying above the sky with there positions, i'd say you'll to choose some better organisation to work with.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Service Representative in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Apr 2024
Likes
No none nothing
Dislikes
Everything hhhhhell everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2023
Likes
NA
Dislikes
Leave policy. Even taking an emergency or a sick leave once in a month will affect our PACMAN and comp-off which we earned by putting efforts on the working days.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Mar 2024
Likes
Secure and flexible weekoffs
Dislikes
Salary incentives
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2023
Likes
Don't have any comment right now.
Dislikes
Don't have any comments right now.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Only the Team leaders are supportive and they actually care for their team members.
Dislikes
THE OPS MANAGERS ARE SUPER TOXIC, THEY DON'T CARE ABOUT ANYTHING REGARDING EMPLOYEE AND THEY LITERALLY SEE US AS A MONEY MAKING MACHINE AND THEY WERE FORCING THE EMPLOYEES TO DO THE OVERTIME(ALLY PROCESS)
People also ask about Foundever's Customer Service Representatives
How is Foundever to work for?
Foundever is rated 3.7 out of 5, based on 82 reviews by employees on AmbitionBox.
Foundever is known for Skill development which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Foundever read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Foundever?
According to AmbitionBox ratings, Foundever employees rate its salary and benefits as 3.1 out of 5. You can know more about Foundever Salaries at AmbitionBox
How is the work culture at Foundever?
Work culture is rated 3.4 at Foundever by 82 employees. While job security is rated 3.6 and work-life balance is rated 3.6 at Foundever. Read detailed reviews by employees of Foundever on AmbitionBox.
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Foundever Customer Service Representative Reviews by Locations