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Foundever

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based on 1.9k Reviews

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Foundever Technical Support Associate Reviews

Updated 20 Jan, 2025

Overall Rating

3.4/5

based on 14 reviews

Rating distribution

5

7 (50.0%)

4

2 (14.3%)

3

1 (7.1%)

2

1 (7.1%)

1

3 (21.4%)

Category Ratings

3.1

Company culture

3.1

Skill development

2.9

Job security

2.8

Work satisfaction

2.7

Work-life balance

2.7

Promotions

2.6

Salary

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

38% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

5 reviews

2.6

Rated by Men

9 reviews

Foundever is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Foundever is rated 3.4 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Technical Support Associate in Hyderabad / Secunderabad

Full Time

·

IT Consulting Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2025

Likes

nothing dude that is so e wierd organization

Dislikes

guys iam telling you that is one you don't want to work and higher management really sucks and they f*** you up mentally and you'll get tired of it

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Nov 2024

Likes

The people and the culture were amazing and you can’t find it in anywhere I dare you

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

The shifts are the only thing that makes my life worse

Work Details

Work policy: After the training period you'll get WFH according to your respective process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2023

Likes

Good experience working in sitel.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad. Everything is good

Work Details

Work related travel: This is a desk job.

Technical Support Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 May 2023

Likes

Work culture, Easy accessible, friendly environment

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary and hike

Technical Support Associate in Hyderabad / Secunderabad

Full Time

·

Sales & Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2022

Likes

Good in pandemic ⏲

Skill development - Good
Job security - Excellent
Work satisfaction - Good

Dislikes

Hike

Work Details

Technical and Sales skills

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Associate in Hyderabad / Secunderabad

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2024

Likes

Training given

Skill development - Good
Job security - Good
Work satisfaction - Good

Dislikes

No proper communication

Technical Support Associate in Hyderabad / Secunderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jun 2022

Likes

Sitel is one of the worst company. There is a lot of politics which goes on. No value for associates. No growth. HR and Managers are terrible.

Dislikes

Very low pay Gambling in providing incentives No appraisals Irresponsible management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Foundever.

Technical Support Associate (working remotely)

Technical Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 16 Jun 2022

Likes

home office possible

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

understaffed, high presure environment, mediocre pqy

Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Technical Support Associate in Hitechcity

Full Time

·

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Sep 2022

Likes

There is nothing good in this company

Dislikes

There is nothing good in this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Technical Support Associate in Chennai

ITES Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2019

Likes

Best place for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Associate in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Dec 2019

Likes

perfectl in all the aspects good gowth and friendly environment its my 1st job at sitel and i feel very good organization for freshers to give their best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing no bad memories

Work Details

dealing with US customers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

excellent tarining an friendly atmosphere

Technical Support Associate in Hyderabad / Secunderabad

Earthlink Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2019

Likes

Work like balance is good.

Job security - Good
Work-life balance - Excellent

Dislikes

Need more career growth opportunities

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work related travel: This is a desk job.

Technical Support Associate in Chennai

Full Time

·

Hardware Department

4.0

posted on 14 Dec 2023

Overall Rating

Technical Support Associate in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

posted on 19 Feb 2024

Overall Rating

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

Got a question about Foundever?

Ask anonymously on communities.

More about working at Foundever

HQ - Miami, Florida, United States (USA)
BPO
5k-10k Employees (India)

Tell us how to improve this page.

Foundever Technical Support Associate Reviews by Locations

Foundever Technical Support Associate Hyderabad / Secunderabad Reviews
Foundever Technical Support Associate Chennai Reviews

Foundever Reviews by Designations

Foundever Customer Service Professional Reviews
Foundever Customer Service Executive Reviews
Foundever Customer Service Representative Reviews
Foundever Customer Service Associate Reviews
Foundever Customer Care Executive Reviews
Foundever Customer Support Executive Reviews
Show more
Foundever Team Lead Reviews
Foundever Technical Support Executive Reviews
Foundever Customer Support Professional Reviews
Foundever Technical Support Engineer Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 74% of employees reported the... working days at Foundever as Rotational Shift. 63% employees reported the work timings at Foundever as Strict timing. Read more

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Foundever Technical Support Associate Reviews

Foundever Technical Support Associate Salary

based on 51 salaries

₹1.5 L/yr - ₹4.5 L/yr

18% less than the average Technical Support Associate Salary in India

View more details

Employee Benefits for Foundever Technical Support Associate

Office cab/shuttle

1 total response

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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