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Cogent E Services C.S.A Reviews

based on 100 reviews
Updated 31 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.1

Skill development

3.0

Work-Life balance

2.9

Company culture

2.8

Work Satisfaction

2.7

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Cogent E Services C.S.A Reviews

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Top Cogent E Services C.S.A Interview Questions

Q1. How you will handle unhappy customers like he is continuously abusing you ?
Q2. What qualities should an customer service exicutive have?

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View all 6 questions
Q3. What do you know about customer service?
Q4. Get a topic and speak on it for a minute...
Q5. How to handle an irritate customer?
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People also ask about Cogent E Services's C.S.As

How is Cogent E Services to work for?
Cogent E Services is rated 3.1 out of 5, based on 100 reviews by employees on AmbitionBox. Cogent E Services is known for Job Security which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.7 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.9 at Cogent E Services by 100 employees. While job security is rated 3.2 and work-life balance is rated 3.0 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 14% Cogent E Services employees work from office 2 days/week (based on 14 AmbitionBox reviews in last 6 months).

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Work Policy for Cogent E Services C.S.A

i
Workplace policy may vary based on Department, Designation and Location.

based on 14 reviews in last 6 months

Work from office

Work from office

72%
Hybrid

Hybrid

28%

2 days/week from office

14%

Other hybrid work policies

14%

Gender Based Ratings for Cogent E Services C.S.A

based on 98 reviews
2.9
Rated by 28 Women

Rated 3.0 for Skill Development and 2.9 for Work-Life Balance

women
3.1
Rated by 70 Men

Rated 3.3 for Job Security and 3.1 for Skill Development

men

Working Days for Cogent E Services C.S.A

based on 100 reviews
Rotational Shift
63%
Monday to Saturday
24%
Alternate Saturday off
5%
Other
5%
Monday to Friday
3%

Work Timings for Cogent E Services C.S.A

based on 100 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
38%
14%
12%
36% employees reported other strict timings

Shift Timings for Cogent E Services C.S.A

based on 100 reviews
Day shift
Night shift
90%
10%

Business Travel for Cogent E Services C.S.A

based on 100 reviews
No travel
71%
Within city
23%
Within country
6%
Cogent E Services C.S.A Salary
based on 292 salaries
₹0.9 L/yr - ₹5 L/yr
8% less than the average C.S.A Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
4 total responses
retirement
Retirement benefits
0 total responses
View All
Compare Cogent E Services with

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