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Cogent E Services C.S.A Reviews

based on 100 reviews
Updated 19 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.1

Skill development

3.0

Work-Life balance

2.9

Company culture

2.8

Work Satisfaction

2.7

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Cogent E Services C.S.A Reviews

100 reviews found

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Top Cogent E Services C.S.A Interview Questions

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Q1. How you will handle unhappy customers like he is contin ... read more
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Q2. What qualities should an customer service exicutive hav ... read more
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Q3. What do you know about customer service?
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Q4. Get a topic and speak on it for a minute...
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Q5. How to handle an irritate customer?
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People also ask about Cogent E Services's C.S.As

Is Cogent E Services a good place to work for C.S.As?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 100 employee reviews, it's clear that most c.s.as have an average experience working at Cogent E Services. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Cogent E Services pay their C.S.As well?
According to AmbitionBox reviews, Cogent E Services c.s.as rate their salary and benefits at 2.7 out of 5, based on 100 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's c.s.as salaries here and to read reviews specifically about salary and benefits at Cogent E Services for c.s.as, click here.
How is the work culture at Cogent E Services for C.S.As?
Work culture at Cogent E Services for c.s.as is rated 2.9 out of 5 by 100 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for c.s.as, click here.
How is the job security at Cogent E Services for C.S.As?
Based on 100 reviews on AmbitionBox, Cogent E Services's c.s.as rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services for c.s.as, click here.
Is work from home available to C.S.As at Cogent E Services?
According to 15 AmbitionBox reviews, Cogent E Services does not currently offer any work-from-home options to c.s.as. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for Cogent E Services C.S.A

i
Workplace policy may vary based on Department, Designation and Location.

based on 15 reviews in last 6 months

Work from office

Work from office

74%
Hybrid

Hybrid

26%

2 days/week from office

13%

Other hybrid work policies

13%

Gender Based Ratings for Cogent E Services C.S.A

based on 98 reviews
2.9
Rated by 28 Women

Rated 3.0 for Skill Development and 2.9 for Work-Life Balance

women
3.1
Rated by 70 Men

Rated 3.3 for Job Security and 3.1 for Skill Development

men

Working Days for Cogent E Services C.S.A

based on 100 reviews
Rotational Shift
63%
Monday to Saturday
24%
Alternate Saturday off
5%
Other
5%
Monday to Friday
3%

Work Timings for Cogent E Services C.S.A

based on 100 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
38%
14%
12%
36% employees reported other strict timings

Shift Timings for Cogent E Services C.S.A

based on 100 reviews
Day shift
Night shift
90%
10%

Business Travel for Cogent E Services C.S.A

based on 100 reviews
No travel
71%
Within city
23%
Within country
6%
Cogent E Services C.S.A Salary
based on 288 salaries
₹0.9 L/yr - ₹4.5 L/yr
8% less than the average C.S.A Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
4 total responses
retirement
Retirement benefits
0 total responses
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