Premium Customer IT Services Senior Process Analyst Reviews by 4 Employees | Rated 2.5/5

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4 reviews found

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Senior Process Analyst in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: I was working from office but now I am working from home. Depends on the requirement

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Analyst in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Nov 2022

Likes

Good Company to work with.

Job security - Good
Promotions - Good
Work-life balance - Good

Dislikes

Nothing as of now.

Skill development - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Process Analyst (working remotely)

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Nov 2023

Likes

The word growth is missing in their dictionary...

Dislikes

Nothing to like about the company to be honest...

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Analyst (working remotely)

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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Similar Designation Reviews

Analyst in Kolkata

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Jul 2024

Likes

Nothing.

Dislikes

Everything. Infact the company is a scam. Management is a hoax.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Other Premium Customer IT Services Reviews

Customer Care Executive in Kolkata

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 14 Nov 2023

Likes

There is a job security. Work type is very simple and easy to understand. Company provides some good quality associates.

Dislikes

Job will not help you learn and grow. There is no appraisals or internal job posting. Thought it has some good quality associates, it does not support a good work environment. Does make you feel as a slave.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work policy: Partially work from home and remaining from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Analyst in Noida

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2025

Likes

For a fresher the company is good otherwise there is no growth.

Salary - Good
Work-life balance - Excellent

Dislikes

Breaks were given really awfully.

Skill development - Poor
Job security - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Consultant in Lucknow (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 08 Oct 2024

Likes

I have a very Good manager, Tauseef Raza

Skill development - Good
Work-life balance - Good

Dislikes

Unhappy about the downsizing

Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Telecaller in Meerut

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Nothing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

If they don’t work properly

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2022

Likes

Liked the work atmosphere and the management was good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Don't dislike anything.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Analyst in Gurgaon / Gurugram

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Jan 2023

Likes

Pick and drop,team bonding,Night shift

Work-life balance - Good

Dislikes

Zero process stability,Inappropriate management, your job depends on the successful transfers of calls to big and medium businesses in U.S.A from the clients,u can't innovate its completely scripted,low salary.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Contractual

IT Consulting Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 05 Sep 2023

Likes

Worst place in Kolkata to work with. Been there for 2 years and gained nothing. Freshers can give it a try but career oriented people like me shouldn't even think about it. Entire management is corrupt. They will hold and cut ur salary for the tiniest of errors. Guys be aware.

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Analyst (working remotely)

Full Time

Voice Process Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Jan 2023

Likes

Easy career growth, A second home and the constant pursuit of knowledge which helps and allows each individual to grow their careers much faster and easier than in other industries. It is not unheard for a hard working agent to start at entry level, and move to a mid- level mangerial position within a few years. Working with Premium Customer IT Services is ultimately by far my pursuit to happiness....Read More

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Few necessary politics which sometimes disrupts the work environment but over all this happens with all companies so no further comments.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Analyst (working remotely)

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2023

Likes

Good People, good environment

Company culture - Good

Dislikes

Salary increment is a no-no

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Sep 2022

Likes

Easy process

Dislikes

No proper appraisals and the penalties are too much

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Premium Customer IT Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Premium Customer IT Services reviews submitted by Premium Customer IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Premium Customer IT Services is the right ...Read more

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Premium Customer IT Services Senior Process Analyst Reviews