Premium Customer IT Services Process Analyst Reviews
based on 5 reviews
Updated 14 Mar, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.1
Company culture
3.6
Job Security
3.4
Work-Life balance
3.2
Skill development
3.2
Salary & Benefits
2.9
Work Satisfaction
2.8
Promotions/Appraisal
Premium Customer IT Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Premium Customer IT Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Process Analyst in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 28 Jan 2023
Likes
Pick and drop,team bonding,Night shift
Dislikes
Zero process stability,Inappropriate management, your job depends on the successful transfers of calls to big and medium businesses in U.S.A from the clients,u can't innovate its completely scripted,low salary.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Analyst (working remotely)
Full Time
·
Voice Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jan 2023
Likes
Easy career growth, A second home and the constant pursuit of knowledge which helps and allows each individual to grow their careers much faster and easier than in other industries. It is not unheard for a hard working agent to start at entry level, and move to a mid- level mangerial position within a few years.
Working with Premium Customer IT Services is ultimately by far my pursuit to happiness....Read More
Dislikes
Few necessary politics which sometimes disrupts the work environment but over all this happens with all companies so no further comments.
The only thing a person will like abt this company will be the incentives . That's it.
It's a horrible company the management is shitt, no job security.no extra allowance. Even they try there best to chop off your salary.
Dislikes
The management is the worst part here. There is literally no one who will listen to your problem and help you out.
And during this lockdown period when the employee needed the financial support they are the firing anyone for any stupid reason. All the allowance are chopped off plus they are also cutting off our basic salary
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Kolkata
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Nothing.
Dislikes
Everything. Infact the company is a scam. Management is a hoax.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Process Associate in
Lucknow
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2023
Likes
It’s a very good company n working atmosphere is awesome n everyone is very cooperative n help
Dislikes
Nothing
Other Premium Customer IT Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Kolkata
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2023
Likes
There is a job security. Work type is very simple and easy to understand. Company provides some good quality associates.
Dislikes
Job will not help you learn and grow. There is no appraisals or internal job posting. Thought it has some good quality associates, it does not support a good work environment. Does make you feel as a slave.
Work Details
Work policy:
Partially work from home and remaining from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Consultant in
Lucknow (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I have a very Good manager, Tauseef Raza
Dislikes
Unhappy about the downsizing
Telecaller in
Meerut
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Nothing
Dislikes
If they don’t work properly
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Process Analyst in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Nov 2022
Likes
Good Company to work with.
Dislikes
Nothing as of now.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Oct 2022
Likes
Liked the work atmosphere and the management was good.
Dislikes
Don't dislike anything.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Kolkata
Contractual
·
IT Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Sep 2023
Likes
Worst place in Kolkata to work with. Been there for 2 years and gained nothing. Freshers can give it a try but career oriented people like me shouldn't even think about it. Entire management is corrupt. They will hold and cut ur salary for the tiniest of errors. Guys be aware.
Dislikes
Everything
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Process Analyst (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2023
Likes
The word growth is missing in their dictionary...
Dislikes
Nothing to like about the company to be honest...
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2022
Likes
Easy process
Dislikes
No proper appraisals and the penalties are too much
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Dehradun
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Good working environment. Team leaders are very supportive