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Premium Customer IT Services
3.0
based on 21 Reviews
Company Overview
Company Locations
Working at Premium Customer IT Services
Company Summary
Provides call center services with technology-driven solutions, enhancing multi-channel customer engagement and support for global clients.
Overall Rating
3.0/5
based on 21 reviews
Critically rated for
Promotions, Work satisfaction, Skill development
Work Policy
Monday to Friday
100% employees reported
Strict timing
94% employees reported
No travel
67% employees reported
Night shift
100% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
1 employee reported
Free meal
1 employee reported
Job/Soft skill training
1 employee reported
View detailed benefits
About Premium Customer IT Services
Founded in--
India Employee Count--
Global Employee Count--
Headquarters--
Office Locations
--
Websitepcsgroup.in
Primary Industry
--
Other Industries
--
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PCITS has extensive experience delivering call center customer support to a global clientele. Technology-enabled solutions enable smooth multi-channel engagement and ensure excellent results. Customer service representatives respond to client inquiries, offer solutions to technical issues, and suggest low-cost strategies to create new leads.
As a global provider of call center services, adaptable solutions are tailored to the requirements of customers. PCITS helps improve brand reputation and customer experience. Prompt and effective call center assistance is provided to scale fast based on company needs.
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Premium Customer IT Services Ratings
based on 21 reviews
Overall Rating
3.0/5
How AmbitionBox ratings work?
5
6
4
3
3
4
2
4
1
4
Category Ratings
3.2
Work-life balance
2.7
Salary
2.5
Company culture
2.5
Job security
2.4
Skill development
2.4
Work satisfaction
2.2
Promotions
Premium Customer IT Services is rated 3.0 out of 5 stars on AmbitionBox, based on 21 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Premium Customer IT Services Reviews
Top mentions in Premium Customer IT Services Reviews
Compare Premium Customer IT Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.0/5 based on 21 reviews | 3.7/5 based on 91.7k reviews | 3.7/5 based on 54.1k reviews | 3.8/5 based on 57.8k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security | Job security |
Critically Rated for | Promotions Skill development Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary | Promotions |
Primary Work Policy | - | Work from office 81% employees reported | Hybrid 62% employees reported | Hybrid 74% employees reported |
Rating by Women Employees | 3.8 Good rated by 8 women | 3.7 Good rated by 26.6k women | 3.8 Good rated by 15.5k women | 3.8 Good rated by 21.7k women |
Rating by Men Employees | 2.5 Poor rated by 12 men | 3.6 Good rated by 59.9k men | 3.7 Good rated by 36.2k men | 3.8 Good rated by 33.5k men |
Job security | 2.5 Poor | 4.5 Good | 3.8 Good | 3.8 Good |
View more
Premium Customer IT Services Salaries
Premium Customer IT Services salaries have received with an average score of 2.7 out of 5 by 21 employees.
Senior Process Analyst
(23 salaries)
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â‚ą2.5 L/yr - â‚ą3.3 L/yr
Customer Care Executive
(13 salaries)
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â‚ą1.8 L/yr - â‚ą2.5 L/yr
Process Analyst
(5 salaries)
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â‚ą2.4 L/yr - â‚ą5 L/yr
Network Engineer
(4 salaries)
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â‚ą1.5 L/yr - â‚ą2.4 L/yr
Assistant Manager Quality
(4 salaries)
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â‚ą12 L/yr - â‚ą12.5 L/yr
Team Lead
(4 salaries)
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â‚ą3.5 L/yr - â‚ą5.4 L/yr
Customer Support Executive
(4 salaries)
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â‚ą2.8 L/yr - â‚ą3.4 L/yr
Analyst
(4 salaries)
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â‚ą2.5 L/yr - â‚ą3 L/yr
System Administrator
(4 salaries)
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â‚ą2.2 L/yr - â‚ą2.9 L/yr
Assistant Training Operations Manager
(4 salaries)
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â‚ą7.4 L/yr - â‚ą8 L/yr
Premium Customer IT Services Jobs
Popular Skills Premium Customer IT Services Hires for
Current Openings
Premium Customer IT Services Perks & Benefits
Premium Customer IT Services Offices
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Premium Customer IT Services FAQs
Does Premium Customer IT Services have good work-life balance?
Premium Customer IT Services has a work-life balance rating of 3.2 out of 5 based on 20+ employee reviews on AmbitionBox. 57% employees rated Premium Customer IT Services 3 or below, while 43% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Premium Customer IT Services reviews for more details
Is Premium Customer IT Services good for career growth?
Career growth at Premium Customer IT Services is rated as poor, with a promotions and appraisal rating of 2.2. 57% employees rated Premium Customer IT Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Premium Customer IT Services reviews for more detailed insights.
What are the cons of working in Premium Customer IT Services?
Working at Premium Customer IT Services does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and skill development, based on 20+ employee reviews on AmbitionBox.
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