Teleperformance is rated
4.1 out of 5 stars on
AmbitionBox, based on 45 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
4.1 out of 5 stars on
AmbitionBox, based on 45 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Care Associate Reviews
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45 reviews found
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Popular
Customer Care Associate in
Indore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2020
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Associate in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Every one is supportive and helpful
They are very kind and understanding
Dislikes
Nothing at such
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Politics is so bad here. Sometimes it feels like why am I working here and also there should be hike in the salary. Sometimes the trainer behaves so rude uses rubbish words.
Customer Care Associate in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jul 2024
Likes
Good working environment and friendly people.
Dislikes
Shift timings.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Everything
Dislikes
The working hours of a company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Care Associate in
Pune
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2023
Likes
I likes policy of teleperformance.
Dislikes
I dislike not long term run process.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Associate in
Indore
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2022
Likes
It's working atmosphere is best.
Dislikes
There is nothing to dislike.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Care Associate in
Agra
Full Time
·
Have seperate department such as IT, security, acess, cafeteria, etc,. Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 May 2022
Likes
I like its culture everyone gave respect
Dislikes
There are so PC crunch. Me never get my PC for timely manner.
Work Details
Not so poor
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Company culture,work satisfaction,good career growth etc
Dislikes
Management problem
Work Details
It was really good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Mumbai Suburban
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
There is good organisation and this plateform for new learner's and experience candidates is very good .
And my experience is very good and I like this organization. And I work in organisation only 8 months but in all days I feel happy. So... If teleperformance give me apportunity I happy will come with smile.
Thank you teleperformance IDBS .
Dislikes
No dislike , all is very good .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Associate in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2019
Likes
If you do overtime, you will get money after 3.5 months
Dislikes
There is no hearing for salary dispute
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Sep 2023
Likes
GOOD PLACE TO START THE CAREER.
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate (working remotely)
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2022
Likes
Nothing
Dislikes
Worst Company…..They always treat there agent as a servant…behaviour of senior is very bad they talk very rudely They did not provide the salary they discuss and they offer in the offer letter…..Worst experience Request u please dont join this company they told that the shift is 9 hr but they force to work 12 hr
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Associate in
Agartala
Contractual
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Jun 2023
Likes
Company feature very Good
Dislikes
Bapi Nama
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
Good , supportive team leader and managers
Dislikes
It not about dislike, but there way to change the process to selection or promotion method , like IGP criteria , like each n every excutive work hardly n good in every think even he or she is applicable for fill the IGP however that person he or she not able to fill due to net promoters score. Furthermore, regarding NPS it's totallyupto customer hand that he is not satisfied with the service then customer will give the negative mark but however, it's cause the agent will be safer .
That it's , so request to just change the IGP criteria...Read More
Work Details
Good , I'm enjoying working at Tp . Because I learners so many new things which help me in future . And also make a good friends
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Feb 2023
Likes
all process is fine
Dislikes
b2b calls
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2023
Likes
Nothing
Dislikes
It is the worst company ever
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Associate (working remotely)
Full Time
·
Cnb Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2023
Likes
Salary time
Dislikes
Promotion issues
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Associate (working remotely)
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2022
Likes
This company providing work from home
Dislikes
Some seniors are not co-operative, yearly appraisal is very less etc
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Associate in
Bangalore hebbal
Loan Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2021
Likes
Teliperformance is a worst company I have experienced with. The reason is teliperformance does not take care about the employee the thing is like the employee should word hard and die.. there is no sapport for the employee.
Hr department is onely for a sake those people don't ever care about the employee expecialy hr Shalini is a worst hr I have evr seen.
Quality: quality people are very terrible they even don't hv the knowledge of agent then too sitting in a quality place. Quality: rajashree as she was a agent she literally likes to give fe, ftr n ztp for agents and kick them out.
Manager: Saravana and girish they evn don't have any knowledge and as a manager he try to escape himself and put the issue upon the agent.
Lunch hours: if you are lucky then you will be sent to lunch or else as per the company rules u should go to lunch.
Overall teliperformance is a worst company they will ruine the employee insturd giving a support....Read More
Dislikes
As menctioned above.
Teliperformance is a worst.
Work Details
Worst their is a back to back calls
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
People also ask about Teleperformance's Customer Care Associates
How is Teleperformance to work for?
Teleperformance is rated 4.1 out of 5, based on 45 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.7 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.6 at Teleperformance by 45 employees. While job security is rated 3.6 and work-life balance is rated 3.6 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
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Teleperformance Customer Care Associate Reviews by Locations