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Engaged Employer

Teleperformance

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3.9

based on 30k Reviews

Video summary

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Teleperformance Customer Care Associate Kolkata Reviews

Updated 3 Sep, 2024

Overall Rating

3.8/5

based on 5 reviews

Rating distribution

1 (20.0%)

0 (0%)

1 (20.0%)

3 (60.0%)

Category Ratings

3.8

Skill development

3.2

Salary

3.0

Work satisfaction

2.4

Job security

2.4

Promotions

2.3

Work-life balance

1.8

Company culture

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

25% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

3 reviews

4.5

Rated by Men

2 reviews

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5 reviews found

Sort by: Popular

Customer Care Associate in Kolkata

Full Time

Corporate Communication Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Sep 2024

Likes

Working in Teleperformance it feels good.

Salary - Good
Skill development - Excellent
Work satisfaction - Good

Dislikes

Politics is so bad here. Sometimes it feels like why am I working here and also there should be hike in the salary. Sometimes the trainer behaves so rude uses rubbish words.

Company culture - Poor

Customer Care Associate in Kolkata

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jun 2022

Likes

Nothing at all

Dislikes

So unfair and biased towards employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HDFC ❌️ Location: HDFC - New Delhi, TP - Noida Team Handling: HDFC - Individual role. TP - Team Leader Team Handling: HDFC ❌️ TP ✅️ Working Days: HDFC - 6. TP - 5 Customer Base: HDFC - Indian, TP - USA

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

HDFC Bank

Teleperformance

3 participants . expiring in 28m

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Care Associate in Kolkata

CSA Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2021

Likes

Good salary package.

Dislikes

Very poor management. Tell you to wait but do not initiate anything. Just return items and then forget to proceed papers even after contacting them. Different people will inform you different things. False commit you about contract extend. Certainly inform you about not providing cab. Terrible.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

They used to extend your work time by one hour maximum time. Will tell you to take more and more chats and when they will not need you anymore just stop the card access. Do not have any professionalism to inform things to associates.

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Customer Care Associate in Kolkata

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2022

Likes

Very Bad environment and culture is also very bad.The TL are completely illiterate and uneducated person.Their you will find making people concipiracy against beach and every one.

Dislikes

Very bad management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad

Work timings: Flexible Timings

Employer’s Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Customer Care Associate in Kolkata

CRM Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 May 2018

Likes

Nothing

Dislikes

Everything.. freshers please join this company and experienced people will anyhow leave the job

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Teleperformance Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 7...Read more