IntouchCX is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IntouchCX SME Reviews
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23 reviews found
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Popular
SME in
Hyderabad / Secunderabad
Technical support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2017
Likes
Good platform to start the carrier where we can learn and improve lot of things. always recognized the talent and hard work
Dislikes
salary....
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I have good people around me which makes me comfortable to work in the organisation.
Dislikes
Appraisals are horrible, no growth at all.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Dec 2022
Likes
Good work environment
Dislikes
Leaves and hikes are pretty moderate
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
SME in
Hyderabad / Secunderabad
Full Time
·
Subject / Specialization Teacher Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Jan 2024
Likes
Work culture
Dislikes
Yearly hike is lesser comparable to other organisations
Work Details
Work days: Monday to Friday
(Flexible Timings)
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IntouchCX.
SME in
Hyderabad / Secunderabad
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2021
Likes
Job security : 0
Work Culture: 0
Management : 0
Company Policies : 0
If you need good job and job security then don't ever join knoah solutions.
You will be treated as slave. Politics and you will be removed by blaming on you and No leaves will be granted.
Work in a hotel or work like a construction labour you will be satisfied and you will get some self respect, but if you ever join knoah then you will suffer from multiple organ failures. Hope this review is enough for you to decide....Read More
It's a good place to work land to get a growth if you are looking to get a faster growth, you can join here as there is lot of opportunities but there will be a lot of pressure.
Dislikes
The work culture is not so good. It becomes very difficult to manage personal and professional life together due to frequent shift and week off change. Appraisal and hikes are also not so satisfactory however
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2022
Likes
There's nothing good about this place, worst management, too much of pressure on the employees. Talking about salary hike is too bad, not even 2% per year. No job security here, it's upto ur team manager, they can terminate you in quick seconds for no reason, they will create one if they want to. Over all worst place to work!
Dislikes
Everything, except for cab drivers are kind 😅
Work Details
Worst
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Mindspace 2A building Hyderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2022
Likes
Nothing to like
Dislikes
They don't care about employees
Work Details
Work policy:
N/A from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2022
Likes
Good work environment and maximum efforts were put by the head team to make agents feel no burden
Dislikes
The yearly hike is low compared to other companies and hence we feel we aren't deserving the salary for our hardwork
Work Details
It was good and I'm impressed all these years!
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Mar 2022
Likes
Nothing
Dislikes
One of the worst organization i have joined as a fresher no job security no benefits
Work Details
Regretting why did i joined
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
SME in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2021
Likes
Excellent place to Work and Learn! Everyone is supportive and helpful in terms of process.
Dislikes
Nothing
Work Details
Satisfactory!!
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
SME Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Oct 2020
Likes
Good work environment and culture. Teammates are supportive. They are supporting good in COVID-19 Situation.
Dislikes
Need to hike SME salaries. Salary not worth of work we do. Career growth is very slow.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Technical support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2018
Likes
It's good for Freshers, you could learn how corporate culture works. They will mold you into a best professional.. depending on how you behave and learn. I will not recommended job in knoah for people searching for good salary and benefits..
Home pic home drop is one of the reason which make me stay in Knoah..
Dislikes
Salaries...and promotions. Apart from these both, I would rate it 4/5
Work Details
Exciting, my learning experience was good
Work days: Rotational Shift
(Flexible Timings)
SME in
Mindspace
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2022
Likes
Work location
Dislikes
Discrimination politics poor salary benifits
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
SME
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Sep 2018
Likes
Everything is good except cabs and salary
Dislikes
Salary structure and Transport Facility
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2018
Likes
I liked the company a lot. Trancyparency is there. Also my colleagues were very good and cooperative. The director and the manager, I worked under are very good. Hr team is very supportive. If u show your performance, you will definately get appreciated and awards. One more thing I liked is we are allowed to learn extra things if wewant, no one will deny for that.
If we talk about salary hike, it again depends on the company norms. However, I can say its good. It also depends on the performance.....Read More
Dislikes
The only thing I dint like is that, if due to some personal reason you need to change your shift, you wont get cabs if they dont have one in that route. They will not be able to arrange it for you. You will have to manage your own transportation.
IntouchCX is rated 3.8 out of 5, based on 23 reviews by employees on AmbitionBox.
IntouchCX is known for Skill development which is rated at the top and given a rating of 3.3. However, Salary & Benefits is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.5 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.7 at IntouchCX by 23 employees. While job security is rated 2.5 and work-life balance is rated 3.1 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.