IntouchCX Senior Customer Service Representative Reviews

Likes

To be honest nothing

Dislikes

Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More

Likes

Company is offering good salary with cab.

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Likes

Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.

Dislikes

Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More

Dislikes

I recommend not to join intouchcx if your body does not accept all this kind of stress

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

You will get the promotion quickly if you are a performer and you should have a great bonding with the managers

Dislikes

Work life balance is worst, Nothing to learn only work like robot

Work Details

Work policy: After 3 months you will get wfh for 6 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

WORST COMPANY DO JOT APPLY

Dislikes

WORST cOMPANY Do NOT APPLY Their HR is Crazy and did made up things not able to provide my final pay with the same amount written on my 2316 They're Scammers!!!!

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Management sucks

Dislikes

Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They are good paymasters even after leaving the job they credited my salary for the number of days I worked.

Dislikes

Transport facility is not upto the mark Infrastructure needs to be worked

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.

Dislikes

At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a good experience with people and some good activities and I enjoyed there a lot.

Dislikes

the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.

Likes

Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.

Dislikes

Limited opportunities for vertical growth. Yearly increment are average.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...

Dislikes

Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More

Dislikes

Totally waste company with uneducated and unprofessional people...

Work Details

Work related travel: This is a desk job.

Likes

Good

Dislikes

No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Likes

Top management here are poison. they don't value talent they have their own perception and they keep on believing that.

Dislikes

Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much about intouch except cab facility

Dislikes

Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.