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Engaged Employer

IntouchCX

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2.9

based on 2k Reviews

Video summary

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IntouchCX Senior Customer Service Representative Hyderabad / Secunderabad Reviews

Updated 6 Jan, 2025

Overall Rating

1.8/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.1

Work satisfaction

3.1

Skill development

2.5

Salary

1.7

Job security

1.7

Work-life balance

1.6

Company culture

1.5

Promotions

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

1 reviews

4.6

Rated by Men

3 reviews

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4 reviews found

Sort by: Popular

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jan 2025

Likes

Incentives.

Work satisfaction - Good

Dislikes

Job security is not there.

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 May 2021

Likes

They give good salary.

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

It's completely a BPO.

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Representative in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2021

Likes

The management is nice

Salary - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Growth could possibly take time here

Promotions - Poor

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Hyderabad / Secunderabad

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Nov 2021

Likes

It was a really good experience.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, everything was good about knoah.

Work Details

It was good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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IntouchCX Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you.