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Filter reviews by Infosys Technical Support Executive Reviews
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What employees say about Infosys?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
80% employees reported
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Rated by Women
2 reviews
Rated by Men
4 reviews
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6 reviews found
Technical Support Executive in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work stability and security
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
no hike and promotion
- Salary - Poor
- Promotions - Poor
Technical Support Executive in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance. Professional service Personal development
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less exposure Takes time for better prospects
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Bangalore Rural
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work environment as everyone is ready to support and help each other especially the Team leaders are very helpful.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Till now there is nothing feeling to dislike
Work Details
Job is very interesting only the work load some time is high which is a part of work life.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your kind review! We prioritize cultivating a positive culture that fosters inclusiveness, openness, and a mindset of exploration and applied innovation. We are so glad you have enjoyed the working environment at Infosys. It is a pleasure having you as part of our company!
Technical Support Executive in Pune
Technical Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Most partial company
Dislikes
Partiality
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Employer’s Response
Thank you for your review and feedback. We take your feedback seriously and will do what we can to improve. At Infosys, we strive to create an exceptional workplace for our team members, and we are sorry you have not been satisfied with your experience. We encourage you to take advantage of our internal resolution hubs, such as HEAR, to voice your concerns.
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Technical Support Executive in Pune
BPM Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Campus and cafeteria is great
- Job security - Excellent
Dislikes
My trainer is very rude, no management in the company.
- Salary - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Executive in Pune
IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment, Training, Food, its awesome
- Skill development - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary
Work Details
Work days: Monday to Friday (Flexible Timings)
What people are saying about Infosys
Similar Designation Reviews
Technical Lead in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People do not capture TT tables for whole day, they let others also to play 5 min even though they don't have their own Racket. Big Pantry Big campus Many Restaurants inside campus
- Company culture - Excellent
Dislikes
No good hike. For JL4 , JL5... 6-8%. I am taking about 2017-2024 period. Some part of Variable also taken away .. Leave encashment - basic pay only. NI rating was given intentionally without any warning.. HR are unaware of Notice Period policies.. I wanted 5 day early release from company . Initially some HR said possible, later they said not possible. And I had to spend 90 days full .
- Salary - Bad
Work Details
Work policy: We were asked to come 5 day in our project though others were not coming in same project
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
System Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Encourage to continiously to learn and upskill while providing oppyinity to improve CTC by proboding bridge program
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
Dislikes
Very less promotion opptuinity and during hike or apprisals they skip the employees by stating complex rules and certain loopholes even though we have received a good rating very bad policies during role progressions
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Technical Lead in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is a best company and we have many opportunities we have lot of entertainment and lot of knowledge we can gain knowledge and we have good and best company in India.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
in this company we have some dislikes like as compared to NFC and OFC food taste is complete different and without intimation HR will decide and removing the employee.
Technical Lead in Hyderabad / Secunderabad
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid model, flexible timings,good campuses
Dislikes
Very Low salary compared to other organisations,No hikes, no physical team as all the people in team work from different locations
- Salary - Bad
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Lead in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A sense of job security as there are many projects. But this is not guaranteed.
Dislikes
No salary hikes. Work life balance reflects it's founder Mr Murthy's ideology 70 hours unofficial. They are reluctant to provide WFH although all your team members work from different offices.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Technical Lead in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The campus and the sports activity zone are great. I never got a chance to play though, always busy with work.
- Skill development - Good
Dislikes
Work culture especially in my project, I cannot say this about other projects but I heard it was more or less the same.
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security If you are in a good project would have good work-life balance Have skill development opportunities however you have to find out it yourself Having good culture - again that depends on the project to project
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Dry promotions
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is definitely there for skilled resources. There are opportunities to learn new skills. Work life balance depends on what kind of project you are in.
- Job security - Good
- Work-life balance - Good
Dislikes
Salary is really poor does not matter how good your performance is. Promotion is timely only at junior level.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
System Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skil development -- They provide feee learning platform called lex.
- Skill development - Good
- Company culture - Good
Dislikes
I don't think I need to say anything about that. Afterall, everyone knows some of the tags related to infosys like 70hr. per week, lowest salary among these type of companies.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Lead in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Apart from skill development, there has been nothing so far.
- Skill development - Good
Dislikes
Everything problem, no proper project, no proper facilities to sit if you want to go office you have to chase your seats via application otherwise you will get seats, if you don't go office they wont approve your timesheets so LOP. Initially, they ill say they have all project post on boarding even if your IL employee they ill put into BPO projects which will start by 10PM to 5AM. no promotions no appraisal from the company if you ask about appraisal manager will say its the company's decision. if they decided not to give appraisal or promotion then what is the use of filling goals and other stuff? it's all joke in this environment, this is only for selected regions people and who don't want to work or maintain the dignity in work place....Read More
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Infosys Reviews
Senior System Associate in Mumbai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill Development They have Lex portal Which more then university or wikipedia of technology , you can learn any technology from there as per your time also skill trainnig is provided
Dislikes
Mangers Like "Maulik " and "Anmol " are not good , they misguide the new fresher before taking in projects . these leads are insuficent with technical skill it will create lots of unecessarynoice in project , thing which can be done in hours , ussually take weeks becuase of skill gap in senior roles of lead and mangers , they are in the organization since 10 or 12 years so they became lead and mangers, even junior system associate technical skill is better then this leads and managers , specially i have wroked two telecomunication domian project i.e, Proximus and Telenet where Gpm is rude they dont even talk properly. I have joined as fresher no hike,no pormotion in 2.7 years of working, in project like EOS they forced us to work more the 14 to 15 hours daily this went for next 6 month ....Read More
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Consultant in Pune
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Easy life.
Dislikes
Everything it's the most pathetic company for someone who really want to work and grow .Infosys will simply use u as resources what they called they bill you .and afterwards through you out
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Consultant in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On-time salary, no arguements for taking leaves. work life balance is fine. Can vary based on project.
- Work-life balance - Good
Dislikes
very less chance for promotions, appraisals and everytime too much unnecessary deductions on variable pay.
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Test Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is here, work life balance is here
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No Hikes this year as well they said they'll give 5-8% but for peoples who recieved ECR (Early career rewards) they didn't give hike which is quite disappointing. because, worst part is they were only giving 5 % whereas even maid wants 10% hike every year. We work really hard and in return what we hear? that a lateral joinee getting double package while us working for a client day and night and getting nothing out of it. I am writing this at 3 AM finished overtime without any additoinal pay + no hikes. It's really frustrating. I am planning to leave it soon! if youre fresher and looking for start of your career then it's okay but it'll never worth until they pay fairly....Read More
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Client Solution Lead in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NOTHING
Dislikes
1. Infosys hires skilled people to make their life miserable. 2. People in top management don't care about employees'growth. 3. Joined Infosys??? Forget about getting any yearly salary hike, for as many years as you decide to stay in the company. Reason could be any -You don't meet the no. Of work years criteria / Company is not growing (but paying good dividends to share holders) / Mmmm....HR and Manager don't have any idea WHY? / Please wait for 1-2 months to get an update. 4. Infosys fails to understand that...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Finance Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Fully stressed environment, no work life balance, no proper KT, no hikes, no promotions, huge work to be completed very in short period, work late night, work on weekends etc
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior Systems Engineer in Mysuru / Mysore
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing more than just a beautiful building
Dislikes
Salary , even after 2 year , 1.5 year in project, outstanding performer last year , 2 time quarterly award winner and you know what still no hike , no promotion
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Associate Consultant in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good.
Dislikes
All things I dislike about Infosys.One of the worse decision of my life to join Infosys.Never join this company if you are even getting 5x salary hike never join I have experienced it.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
PLM Engineer in Chennai
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work mode
Dislikes
I have joined infosys for a contratul role and funny thing is even my manager is not sure with my role. He is not sure why he hired me. Once project got stabiled he told to leave on 29 November 2024.then internally got an opportunity to attend interview with a project manager and amazed with his knowledge. He has the knowledge of 5th standard student and expecting the contractual people to have PhD knowledge. Never join in infosys for a C2H role . I have lost my 6 months of learning period waste of time. Would be happy if Infosys would evolute from industrial revolution to digital revolution....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate Consultant in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Buildings are well maintained.
Dislikes
Its not MNC culture, they will ask you to work on weekends. Very bad clients they have, they will not recognize you have to do chatugari of everyone then they will know how hardworker you are. Not giving any hike
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Infosys reviews submitted by Infosys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys is the right company for you. 75% of employees reported the workin...g days at Infosys as Rotational Shift. 80% employees reported the work timings at Infosys as Flexible timing. Read more- Home >
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