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3.6

based on 40.7k Reviews

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Infosys Senior Technical Support Engineer Reviews

Updated 18 Mar, 2025

Overall Rating

2.7/5

based on 11 reviews

Rating distribution

3 (27.3%)

5 (45.5%)

1 (9.1%)

0 (0%)

2 (18.2%)

Category Ratings

4.1

Job security

4.0

Company culture

3.1

Salary

3.1

Work satisfaction

3.0

Work-life balance

3.0

Promotions

2.6

Skill development

What employees say about Infosys?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

71% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

3 reviews

2.3

Rated by Men

8 reviews

Infosys is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Infosys is rated 2.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Technical Support Engineer in Pune

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Overall Rating

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2025

Likes

Salary - Good
Promotions - Good

Dislikes

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Technical Support Engineer in Coimbatore

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Overall Rating

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Nov 2024

Likes

Work culture

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary/hike promotions are not up to the mark

Salary - Poor

Senior Technical Support Engineer in Pune

Information Technology Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2022

Likes

Culture

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is negative about company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for the kind review! We greatly appreciate your feedback. At Infosys, we strive to provide an atmosphere that allows us to improve ourselves, our teams, our services, and our products to become the best possible. We are so glad this has been a positive part of your experience. It is a pleasure having you as part of our company!

Senior Technical Support Engineer in Bangalore / Bengaluru

Technical Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2019

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

For growth need to wait for long

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Technical Support Engineer in Bangalore / Bengaluru

Intel Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Mar 2019

Likes

Teammates, job security

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Worst management. They just want the employees to be work machines. They really don't care about employees. Salary paid is less compared to the other MMC's.

Promotions - Poor
Work satisfaction - Bad

Work Details

Hectic, No peace

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Infosys.

Senior Technical Support Engineer in Bangalore / Bengaluru

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Mar 2018

Likes

Job security - Good
Company culture - Good

Dislikes

Career growth

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Discover interview dos and don'ts from real experiences

Senior Technical Support Engineer in Bhubaneswar

Energy and utility Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2018

Likes

Culture facility and environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary n compensation

Senior Technical Support Engineer

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2019

Likes

Work culture.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisals

Salary - Poor

Work Details

It was good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Mar 2018

Likes

Infrastructure is awesome, but pay and getting opportunities are like don't expect. Anyhow I worked with Infosys I want to give always positive feedback.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Pay and increment.

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Infosys

View All

Need advice in choosing the company. I have an offer with TCS with 10% variable and another offer with ICE almost same CTC but 20% annual bonus. For ICE, the HR says that the company will be paying 100% of the 20% bonus annually and the only criteria for this bonus is I should be an employee of the company (not resigned/serving notice period while the bonus is paid out) unlike TCS which pays quarterly, and the bonus amount depends on various criteria like company's performance, unit performance, employee ratings, etc and it may not be 100%. Please advice me if I should trust the ICE hr and go with the offer. If someone working for ICE, Please let me know how this "Bonus" Concept works in ICE. Edit: 20% bonus mentioned is included in ctc. With 20% bonus included the ICE offer matches TCS offer,for exmpl if TCS is offering 100(90+10 variable)ICE is offer same(80+20 bonus) & this bonus will be paid without any deductions whre as in TCS 10 variable may vary depending on multiple factors

Need some advice about salary structure ICE vs TCS

Join ICE bonus paid is 100%

Join TCS,ICE HR is lying

27 participants . poll closed

Got a question about Infosys?

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More about working at Infosys

#19 Best Mega Company - 2022

#12 Best Mega Company - 2021

HQ - Bengaluru/Bangalore, Karnataka, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Infosys reviews submitted by Infosys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys is the right company for you. 57% of employees reported the worki...ng days at Infosys as Rotational Shift. 71% employees reported the work timings at Infosys as Flexible timing. Read more