Infosys Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Employer’s Response

Thank you for sharing honest feedback about your experience with Infosys. We have a goal to provide a positive work-life balance to our team members, and we are sorry to hear that that has not been your experience. We would love to help make things right. We encourage you to take advantage of HALE, our flagship program that focuses on health and lifestyle enrichment. Thank you again for your time and feedback.

Employer’s Response

Thank you for taking the time to leave a review. We appreciate your feedback! At Infosys, we strive to provide an excellent experience for our team members. We are happy to hear you enjoy the Infosys company culture. We are grateful to work with you! Additionally, thank you for your feedback about compensation. We aim to compensate our team members generously, including monetary and nonmonetary elements. We are sorry we have not met your expectations with compensation. We hope you can share your concerns with your HR manager or through our various resolution hubs available at the company.

Employer’s Response

Thank you for letting us know about your experience. At Infosys, we prioritize a thorough onboarding and training experience so team members can be prepared to succeed. We apologize if any waiting times have been frustrating to you. We encourage you to contact your manager or use our internal resolution hubs, like HEAR, to voice your concerns. Thanks for being part of the Infosys team. Additionally, thank you for your feedback about compensation. We aim to compensate our team members generously, including monetary and nonmonetary elements. We are sorry we have not met your expectations with compensation. We hope you can share your concerns with your HR manager or through our various resolution hubs available at the company.

Employer’s Response

Thank you for your review. We strive to cultivate an excellent reputation for the company name, and we are overjoyed that you are proud to be an Infosys team member! We are proud to have you on the team. Additionally, thank you for your feedback about compensation. We aim to compensate our team members generously, including monetary and nonmonetary elements. We are sorry we have not met your expectations with compensation. We hope you can share your concerns with your HR manager or through our various resolution hubs available at the company.

Employer’s Response

Thank you for providing us with feedback about your time at Infosys. Your experience and input are very meaningful to us. At Infosys, we strive to reward our team members generously for their hard work and contributions to the company. Our total rewards philosophy is a combination of monetary and nonmonetary benefits. We have programs for early career professionals, midmanagement, and leadership. We are sorry if the salary appraisals have not met your expectations. Please know that our variable pay is a combination of market growth, individual performance, and unit growth, which has been 100% in the recent past. We encourage you to contact your HR manager if you have specific concerns regarding your individual compensation and growth. We are grateful to have you as part of our team!

Employer’s Response

Thank you for leaving a positive review! Your experience is very meaningful to us. We prioritize cultivating a team environment that fosters inclusiveness, openness, exploration, and applied innovation. We love that you have had a great time with us. Thank you for everything you do!

Employer’s Response

Thank you for your kind words! We are overjoyed to hear you feel Infosys is an excellent company to work for. We appreciate your contributions to the company and look forward to continuing to work with you.

Employer’s Response

Thank you for sharing your thoughts. We appreciate every review we receive! Because providing learning opportunities is one of our highest priorities at Infosys, we couldn’t stop smiling as we read about your experience. Thank you for being an essential part of our team. We are looking forward to continuing to work with you! Thank you for giving your input on career growth opportunities at Infosys. We work hard to ensure growth opportunities for team members at all stages in their career paths, considering individual goals and aspirations. We invite you to review our career mosaic resource to help you build the career of your choice.