Infosys Customer Service Representative Reviews

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning experience, amazing exposure and campus facilities

Dislikes

The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Fully stressed environment, no work life balance, no proper KT, no hikes, no promotions, huge work to be completed very in short period, work late night, work on weekends etc

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

There is nothing more than just a beautiful building

Dislikes

Salary , even after 2 year , 1.5 year in project, outstanding performer last year , 2 time quarterly award winner and you know what still no hike , no promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Encourage to continiously to learn and upskill while providing oppyinity to improve CTC by proboding bridge program

Dislikes

Very less promotion opptuinity and during hike or apprisals they skip the employees by stating complex rules and certain loopholes even though we have received a good rating very bad policies during role progressions

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

it is a best company and we have many opportunities we have lot of entertainment and lot of knowledge we can gain knowledge and we have good and best company in India.

Dislikes

in this company we have some dislikes like as compared to NFC and OFC food taste is complete different and without intimation HR will decide and removing the employee.

Likes

Nothing good.

Dislikes

All things I dislike about Infosys.One of the worse decision of my life to join Infosys.Never join this company if you are even getting 5x salary hike never join I have experienced it.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work mode

Dislikes

I have joined infosys for a contratul role and funny thing is even my manager is not sure with my role. He is not sure why he hired me. Once project got stabiled he told to leave on 29 November 2024.then internally got an opportunity to attend interview with a project manager and amazed with his knowledge. He has the knowledge of 5th standard student and expecting the contractual people to have PhD knowledge. Never join in infosys for a C2H role . I have lost my 6 months of learning period waste of time. Would be happy if Infosys would evolute from industrial revolution to digital revolution....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid model, flexible timings,good campuses

Dislikes

Very Low salary compared to other organisations,No hikes, no physical team as all the people in team work from different locations

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Buildings are well maintained.

Dislikes

Its not MNC culture, they will ask you to work on weekends. Very bad clients they have, they will not recognize you have to do chatugari of everyone then they will know how hardworker you are. Not giving any hike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.