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Travel Services Department
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IGT is the best place to work .work culture and management is excellent
IGT SOLUTIONS gives a slow growth
It has always awesome and great place to work.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Full Time
Non Voice Department
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Just the salary on time.
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Full Time
Back Office Department
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There is nothing to like about this company as they will always take you for granted.
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is just only few things like we got 2.5 Leaves per month, my trainer was good his name was RISHAB Saxena, in indigo airline trainer, he was very supportive and understanding person.
There is a lot of things I didn't like in IGT Solutions, My process was Indigo Airlines. If I talk about cab facilities that was very bad every driver every day I saw them they were intoxicated every single day, 2 hours prior cabs arrived at home it's very waste of time for me, my management was very bad there were so many managerswho was asking the money from employees, there was no single TL who was supportive if I need any kind of leaves they just ignored never about to give that, my colleagues was also not good, there was no single system that is working properly it takes 20 minutes for login, that decreases my login hours, and there is no appreciation for that employee who do work hard, I was very disappoint from my process, that's why I gave the instant resignation, and now they are telling me that I have to submit 14000rs if I want a experience letter. they have 0% knowledge in indigo process manager, even they don't speak English properly, that was the worst process I have ever seen in my life. Thank you YASIR ALI...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Full Time
Customer Success Department
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Very pathetic, they will show you like you will get promoted after 1 year but they will make you nothing or line TL and line QA and promise you will make you on paper but all these is lie. They deducted salary without any proper reason if you asked about deduction they will make any non sense excuses
There is nothing to be like , they'll force you to work on week off also and on working they will force to extend the shifts
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Salary on time
I have worked this prestigious organisation for good time but it wasn't easy and very fruitful. Top management is poor and lethargic. Usually are humiliating others. Corporate politics is a crucial requirement to survive here. Lobing in the Top level is the Focus of few in the authority.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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IGT people centric approach.
Na
Work days: Monday to Friday (Flexible Timings)
Full Time
Back Office Department
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Nothing my every day work life was so ruined that everyday we think today whom they gonna remove
Etihad process operational manager
Full Time
Voice / Blended Department
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Only my friends
Everything except my friends
Full Time
Voice / Blended Department
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Good environment
Less salary and less hike
Full Time
Operations Department
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Place to learn
Once you learned. Ensure you move forward
Full Time
Back Office Department
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If you are in any back office process, life is little bit easier, though less salary.
Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Overall that' nice place to work Healthy environment Supporting culture Need good boundation along with tem members
For career path upskilling there is no platform No perks or appreciation for good work even if client is appraising your job. No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Just a few of the ram members I've got are really good fortunately.
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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the senior management system is the worst and doesn't support them. there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
management system very bad
Work days: Rotational Shift (Flexible Timings)
Full Time
Non Voice Department
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There is nothing good in IGT only attitude igo and demeaning things of the seniors.
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞 Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
Full Time
Customer Success Department
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The only thing about working here is good infrastructure
It's just about picking up calls ,no any other development areas Come pickup calls and go home that's it nothing above this .... Nothing below this No learning Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously..... These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The company is all about show and there is nothing to be happy about. When you join the company , the first impression would be good as the area where they do training and interviews is very well and full developed however, apart from that all other things are very bad and not working. They are totally opposite. Also, they do not let you take leaves as per your choice and will ensure that you work for more than 12 hours a day by giving you unnecessary work and that too at the time of logout. And if you fail to do that, the next day they will either issue a documentation or either boycott you and make you feel that you do not exist. The senior management will force you to do unethical things and they if anything goes wrong, they will not support you and will run away. Als, they fool there clients by giving such data which is not available and charge money as well in the name of things and the salary structure is also very bad and no benefits and unnecessary deductions. This used to happen in Indigo process as I used to work there....Read More
The cab facility is very bad and in fact the senior management is very very bad
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Why do you ever want to stay at a place where an employee is neither respected nor seen as an asset? Worst of all company can work in Starting from Hr to Manager every single person have zero skill to look after a team
Poor team leaders Untrustworthy management
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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When I was the employe of IGT, I love the Claims process in which we handle passengers post journey claims on behalf of Royal Dutch Airline KLM and Air France. The process at that time was very smooth and good. But last 4-5 months the process is going very bad way beacuse new GM is not good also he don't know how to work claims process, he comes from calling process to Claims department he haven't any experience....Read More
Work culture in KLM Claims process Very bad management ( GM, AM, and Some of TL ) They do not cater any preferences. They do not understand employes feelings aur situations they need only target and AHL if in the process works AHL then why you need target??? I'm very disappoint for Claims department.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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