IGT Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
IGT Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the companyâs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Noida
Full Time
 ¡Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Feb 2025
Likes
Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Back Office Executive in
New Delhi
Full Time
 ¡Â
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2025
Likes
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary - Poor
Overall Rating
Back Office Executive in
Gurgaon / Gurugram
Full Time
 ¡Â
Travel executive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Back Office Executive in
New Delhi
Full Time
 ¡Â
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 21 Jan 2025
Likes
It's culture very good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Nothing
Salary - Poor
Operations Manager in
New Delhi
Full Time
 ¡Â
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 21 Jan 2025
Likes
No such
Work-life balance - Good
Dislikes
Multiple. listed above for reference
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Operations Manager in
New Delhi
Full Time
 ¡Â
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 26 Dec 2024
Likes
IGT people centric approach.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Na
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
MIS Executive in
Gurgaon / Gurugram
Full Time
 ¡Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2024
Likes
Good work environment in IGT
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing is dislike able
Operations Manager in
Gurgaon / Gurugram
Full Time
 ¡Â
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Dec 2024
Likes
Culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Pay scale is low
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
MIS Executive in
Dankuni
Full Time
 ¡Â
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Sep 2024
Likes
Very disappoint service
Dislikes
Very disappoint service đ
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Supervisor in
Gurgaon / Gurugram
Full Time
 ¡Â
Pharmaceutical & Biotechnology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Sep 2024
Likes
Nothing
Dislikes
You canât get promote here they promise to promote but when the time comes they wont
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Other IGT Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Solution Architect in
Gurgaon / Gurugram (working remotely)
Full Time
 ¡Â
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Mar 2025
Likes
Nothing is good except salary offer in starting then no job security at all
Dislikes
No job security just open linkedin and see most of the igt employees are immediate joiner they. They are not able to manage technical projects nor they are able to manage resource on bench.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days:Â Monday to Friday
(Strict Timings)
Work related travel:Â This is a desk job.
Process Associate in
Gurgaon / Gurugram
Full Time
 ¡Â
Other Design Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Mar 2025
Likes
Iâd like to appreciate my TL, Ms. Neha. She is an amazing personâvery supportive, understanding, and incredibly intelligent. I truly admire her leadership!
Job security - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Working hours, night shift and salary was very low .
Salary - Bad
Skill development - Poor
Promotions - Poor
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
RPA Developer in
Bangalore / Bengaluru (working remotely)
Full Time
 ¡Â
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 09 Mar 2025
Likes
Pay offered was good
Salary - Good
Dislikes
No job security, as soon as project ends if they dont have anything they will immediately put you in 30 days notice and kick you out
Skill development - Poor
Job security - Bad
Company culture - Bad
Work Details
Work days:Â Monday to Friday
(Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
 ¡Â
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Mar 2025
Likes
Igt is good but here's process which was sbi that was pathetic also sbi house was good culture but in igt sbi process was so hectic
Dislikes
Culture and operations was so pathetic not cooperating people at all igt is good but that process was so pathetic no one was supportive HR was good but they was also unable to help due to pressure from operation side
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Team Lead Operations in
Gurgaon / Gurugram
Full Time
 ¡Â
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 28 Feb 2025
Likes
Salary on time.. relaxed Work Environment.. Office Location.. less work pressure
Job security - Good
Company culture - Good
Dislikes
Management.. multiple client visit.. transportation.. no growth.. no skill trainings..
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Process Associate in
New Delhi
Full Time
 ¡Â
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Feb 2025
Likes
If you want to learn anything no body will deny. They will make u learn about whatever you want to learn.
Skill development - Excellent
Work satisfaction - Excellent
Dislikes
If the person have the excellent track records, quality work, production, adeqates, behaviour. Management will not consider that person for the good opportunity.
If that person did one thing wrong eventhough he or she apologize for the same then no higher authority person will come and save that person.
In 2023 HR were good but nowbin 2024 till 2025 HR is not good specially lady..
S
Salary - Bad
Promotions - Bad
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
 ¡Â
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Feb 2025
Likes
During my tenure at IGT as a Subject Matter Expert, I had the opportunity to resolve customer concerns effectively while working in a positive and supportive environment. Collaborating with highly experienced professionals significantly contributed to my growth, and their guidance remains unforgettable.
I take pride in being recognized as one of the best employees, receiving multiple "Quarter of the Month" awards. However, the most rewarding aspect of my role was achieving high customer satisfaction. Receiving positive feedback from customers motivated me to continuously improve and strive for excellence in my work....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
During my time at IGT, I was fully dedicated to my work, consistently giving my best and striving for excellence. I valued the opportunity to learn and grow within the organization, which is why I remained committed to my role.
However, I faced an unfortunate incident where I was wrongfully terminated despite having done nothing wrong. Although I was later found innocent, I was not given the opportunity to be heard, which was disappointing. While I appreciate the knowledge and experience I gained at IGT, I was disheartened by how the situation was handled....Read More
Work Details
Work policy:
as per company terms
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Executive in
New Delhi
Full Time
 ¡Â
Others Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Feb 2025
Likes
Nothing
Dislikes
The company promotes hostility among teams. They do not promote team work, rather focus on finding faults among various teams and indulge in blame game. Even the senior level managers use too much of "Expletives" while talking to subordinates.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings:Â Flexible Timings
Quality Analyst in
New Delhi
Full Time
 ¡Â
Quality Assurance - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Jan 2025
Likes
On time salary no delays which is a good part, easy job hirings, easy IJPs apply
Job security - Good
Dislikes
Work culture or management is not soo great, specially for QAs no such good learnings, management will ask to login more as compared to own profile work, less increament even if you getting good ratings, salary is not up to the mark.
Skill development - Poor
Promotions - Poor
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Process Associate in
Gurgaon / Gurugram
Full Time
 ¡Â
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Jan 2025
Likes
Nothing really, it was a disaster working with them.
Dislikes
I spent so much time working for Expedia's back office, but my salary wasnât credited on time, even though I marked my attendance every single day. Why? Because my team leader (TL) forgot to approve my attendance. Instead of taking responsibility for his actions, he blamed me for not coming to the office. I had to show him proof that I was present at work to prove myself. I was about to contact HR to resolve the issue, but he stopped me, saying he would talk to HR himself, so I stayed quiet.
The management was poor. The TLs were always on breaks or working from home, even though it was supposed to be an office job for them too. They only showed up when the manager was around.
There were a few TLs who treated me and my female friends very unprofessionally. They were overly familiar all the time, showing up on the floor intoxicated, chewing tobacco, and breaking rules, even though such behavior was prohibited according to management policies. But the truth is, the rules were only for employees, not those in higher positions.
When I joined, I was told the job would be work-from-home and that Iâd receive my systems after completing certification. This was a lieâthey told us this to attract employees. The worst part was that they kept us believing this false promise, saying every month, "work from home will start next month." I had a medical condition and was specifically looking for a work-from-home job, but they kept me there for six months with nothing but lies. They wasted my time.
I watched 10-15 employees get terminated right in front of me, all because there werenât enough seats on the floor. They were accused of lying about their experience, which was only found during background verification. One of my friends was also terminated, even though she had mentioned the correct experience. Some employees were fired for making minor errors while working on cases, but the truth is, TLs and SMEs were never available to help with complex cases. The blame was always placed on employees.
I needed work from home due to my medical condition. Initially, they kept saying, "everyone will get it next month." But they never followed through. Meanwhile, a few of the favorite employeesâwho had no medical issuesâwere given work-from-home setups. So, it all came down to favoritism. When I needed leaves, I provided them with medical documents, lab reports, and doctorâs prescriptions, but HR would still call me and speak to me disrespectfully, questioning the validity of my medical documents. Despite having valid paperwork, they marked me as absent.
Finally, I got so fed up working there that I decided to resign. They asked me to serve the notice period or pay âš36,000 to settle my Full and Final (FNF). But why would I serve the notice period when I wasnât even paid for the days I worked? I emailed and spoke to HR about it, and they claimed that my salary issue was never raised with them, which was a blatant lie. Thatâs when I realized how corrupt the company and its management were. It wasnât just meâother employees were facing similar issues. The TLs, managers, and HRs pressured many of us to resign, threatening to terminate us if we didnât comply.
If you're considering working here, just donât. Itâs not worth it. Theyâre scammers and liars.
They convinced me to move to Gurgaon for a month, promising Iâd get work-from-home, but it never happened. They forced women to use the cab facility under the guise of "safety," saying it wasnât safe for women to travel on their own. Yet, the drivers would drop us 15 minutes away from our actual destinations in the middle of the night, telling us we werenât allowed to go any further, and sometimes the drivers were intoxicated. Whatâs the point of providing cabs if theyâre not even taking us home? The security guards who were supposed to walk us home wouldnât do it, and this issue was never addressed, despite consulting with TLs and HRs.
The drivers would call us 15 minutes before pick-up and wait at a location that was 20 minutes away. If we didnât reach there on time, theyâd yell horrible things at us and leave without waiting. The entire experience at IGT was awful.
There were guys on the floor who would make uncomfortable comments and attempt to be overly familiar, despite us saying "no" hundreds of times. The TLs never addressed this behavior.
This company, its management, TLs, and HRs are all corrupt. Iâd never consider working with them again. I still havenât received my experience letter. HRs lecture us about doing things the right way, but they canât even verify basic medical documents. Itâs disappointing and absurd....Read More
People also ask about IGT Solutions's Office Staffs
How is IGT Solutions to work for?
IGT Solutions is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
IGT Solutions is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 5.0 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 5.0 at IGT Solutions by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.