IGT Solutions Lead Operator Reviews

Likes

Culture

Dislikes

Pay scale is low

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

You can’t get promote here they promise to promote but when the time comes they wont

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good place to create a pathway to growth if you are joining as a Fresher. Multiple opportunities to grab if you are a go-getter. Overall good facilities and top notch list of clientele.

Dislikes

Salaries could be more competitive according to market standards. If you are good at something, there would be an avalanche of more work with minimal support. Preference to those part of the "Boys Club". Very few ladies in the top management. While rest of the organisation has an equal gender mix, there a huge evident disparity as you see up the ladder.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Nothing

Dislikes

Leadership is orthodox. Don't want to adapt new things and new world.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Professional attires, people management

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing as such

Dislikes

Most of the things

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Atmosphere is good.

Dislikes

Salary is avarage

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

This company is very helpful and needful.

Dislikes

I have no reason for dislike igt solutions. Beacuse its great.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Just a few of the ram members I've got are really good fortunately.

Dislikes

There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

the senior management system is the worst and doesn't support them. there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.

Dislikes

management system very bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

There is nothing good in IGT only attitude igo and demeaning things of the seniors.

Dislikes

When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞 Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More

Likes

The only thing about working here is good infrastructure

Dislikes

It's just about picking up calls ,no any other development areas Come pickup calls and go home that's it nothing above this .... Nothing below this No learning Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously..... These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company is all about show and there is nothing to be happy about. When you join the company , the first impression would be good as the area where they do training and interviews is very well and full developed however, apart from that all other things are very bad and not working. They are totally opposite. Also, they do not let you take leaves as per your choice and will ensure that you work for more than 12 hours a day by giving you unnecessary work and that too at the time of logout. And if you fail to do that, the next day they will either issue a documentation or either boycott you and make you feel that you do not exist. The senior management will force you to do unethical things and they if anything goes wrong, they will not support you and will run away. Als, they fool there clients by giving such data which is not available and charge money as well in the name of things and the salary structure is also very bad and no benefits and unnecessary deductions. This used to happen in Indigo process as I used to work there....Read More

Dislikes

The cab facility is very bad and in fact the senior management is very very bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Why do you ever want to stay at a place where an employee is neither respected nor seen as an asset? Worst of all company can work in Starting from Hr to Manager every single person have zero skill to look after a team

Dislikes

Poor team leaders Untrustworthy management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

When I was the employe of IGT, I love the Claims process in which we handle passengers post journey claims on behalf of Royal Dutch Airline KLM and Air France. The process at that time was very smooth and good. But last 4-5 months the process is going very bad way beacuse new GM is not good also he don't know how to work claims process, he comes from calling process to Claims department he haven't any experience....Read More

Dislikes

Work culture in KLM Claims process Very bad management ( GM, AM, and Some of TL ) They do not cater any preferences. They do not understand employes feelings aur situations they need only target and AHL if in the process works AHL then why you need target??? I'm very disappoint for Claims department.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.