This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 15 Feb, 2023
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
2.9
Job Security
2.9
Promotions/Appraisal
2.6
Salary & Benefits
2.6
Work-Life balance
2.6
Skill development
1.9
Company culture
1.9
Work Satisfaction
IGT Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Assistant Manager Quality in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Feb 2023
Likes
Ok
Dislikes
Culture environment work life no motivation
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager Quality in
Gurgaon / Gurugram
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2022
Likes
Overall a very good company to work with and especially if you are looking for growth.
Dislikes
Sometimes they should look after the work pressures employees go through, specifically the ones on mid level positions. Rest the atmosphere is good.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Assurance in
Pune
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 04 Jan 2025
Likes
Salary credits on time
Dislikes
Everything except salary
Work Details
Work related travel:This is a desk job.
Quality Control Head in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Simply Pathetic
Dislikes
Napotism, Abusive Language, Shouting on the floor, favouritism
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Line Supervisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Igt solutions is good company
Dislikes
Some team leader are not supportive.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Quality Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Work Environment
Dislikes
No work life balance
High Stress
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Manager in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Feb 2023
Likes
nothing pathetic company pathetic people pathetic work environment
Dislikes
All dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Production Supervisor in
Pune
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Atmosphere is good.
Dislikes
Salary is avarage
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
QA QC Supervisor (working remotely)
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2023
Likes
No all good
Dislikes
No all good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager Quality Control in
Falcon
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 01 May 2022
Likes
The leadership
Decision making
Team work
Dislikes
Communication mattix
Work Details
Tight schedule
Work days: Monday to Friday
(Flexible Timings)
Production Engineer in
Gurgaon / Gurugram
Assembly Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2022
Likes
Dear sir I m Riyaz I need a job
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Leader Quality in
Gurgaon / Gurugram
Quality Assurance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Sep 2020
Likes
Job security
Dislikes
Management needs to be transparent and supportive, people should get chances in the basis of work n performance not by perception
Work Details
Work days: Monday to Friday
(Flexible Timings)
Other IGT Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2025
Likes
Nothing. Nothing nothing nothing nothing
Dislikes
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity 😂😂😂. Worst work environment and worst work culture.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Just the salary on time.
Dislikes
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2024
Likes
If you are in any back office process, life is little bit easier, though less salary.
Dislikes
Transport system is worst.
Company policies are more like red tape.
Management is not very skilled and lot of favouritism happens
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
MIS Data Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Overall that' nice place to work
Healthy environment
Supporting culture
Need good boundation along with tem members
Dislikes
For career path upskilling there is no platform
No perks or appreciation for good work even if client is appraising your job.
No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Email Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Just a few of the ram members I've got are really good fortunately.
Dislikes
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Claims Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
the senior management system is the worst and doesn't support them.
there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
Dislikes
management system very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
CSR Executive in
Chennai (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
There is nothing good in IGT only attitude igo and demeaning things of the seniors.
Dislikes
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞
Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
There is nothing to like about this company as they will always take you for granted.
Dislikes
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
The only thing about working here is good infrastructure
Dislikes
It's just about picking up calls ,no any other development areas
Come pickup calls and go home that's it nothing above this .... Nothing below this No learning
Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor
Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously.....
These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Dislikes
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
People also ask about IGT Solutions's Assistant Manager Qualitys
How is IGT Solutions to work for?
IGT Solutions is rated 3.6 out of 5, based on 2 reviews by employees on AmbitionBox.
IGT Solutions is known for Job Security which is rated at the top and given a rating of 2.9. However, Company culture is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 2.6 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 1.9 at IGT Solutions by 2 employees. While job security is rated 2.9 and work-life balance is rated 2.6 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.