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ICICI Bank Customer Service Officer Kolkata Reviews

Updated 11 Jan, 2024
Overall Rating
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3.7/5
based on 21 reviews

Rating distribution

Category Ratings

4.2

Job security

4.0

Skill development

3.9

Company culture

3.8

Promotions

3.6

Work satisfaction

3.5

Salary

3.4

Work-life balance

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

54% employees reported

Flexible timing

Flexible timing

25% employees reported

Within city

Within city

53% employees reported

Gender based rating

3.7
female

Rated by Women

9 reviews

3.7
male

Rated by Men

11 reviews

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Top Mentions in ICICI Bank Customer Service Officer Kolkata Reviews

21 reviews found

Sort by: Popular

Top ICICI Bank Customer Service Officer Interview Questions

Q1. Difference between Saving and current accounts?
Q2. What do you know about banking?
Q4. Different types of accounts

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People also ask about ICICI Bank, Kolkata Customer Service Officers

Is ICICI Bank, Kolkata a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 21 employee reviews, it's clear that most customer service officers have an average experience working at ICICI Bank, Kolkata. Job security holds the highest rating at 4.2, while work-life balance is rated the lowest amongst all factors at 3.4.
Does ICICI Bank, Kolkata pay their Customer Service Officers well?
According to AmbitionBox reviews, ICICI Bank, Kolkata customer service officers rate their salary and benefits at 3.5 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank, Kolkata's customer service officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank, Kolkata for customer service officers, click here .
How is the work culture at ICICI Bank, Kolkata for Customer Service Officers?
Work culture at ICICI Bank, Kolkata for customer service officers is rated 3.9 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Bank, Kolkata for customer service officers, click here .
How is the job security at ICICI Bank, Kolkata for Customer Service Officers?
Based on 21 reviews on AmbitionBox, ICICI Bank, Kolkata's customer service officers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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ICICI Bank Customer Service Officer Salaries in Kolkata
based on 89 salaries
₹1.6 L/yr - ₹4.6 L/yr
At par with the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
1 total response
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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