Hughes Systique Corporation "Senior Management" Reviews

Employer’s Response

Dear HSCian, We are glad that you atleast found HSC’s Gurugram campus to be “good”. It seems that you have already made up your mind on disliking your organisation for your comments lack any context, are vague & generic and misleading. HSC as an organisation is CMMI Level 5 certified and became the first company globally to be appraised at Maturity Level 5, in the combined benchmarking appraisal for the three domains of Development, Services and People. By extension, an organization with “poor” management, inefficient HR cannot sustain or exist and create a legacy since the last 18 years as we have done. When you say that HSC is working on older technologies, kindly note that with three state-of-the-art R&D centres, we are working on multiple projects using the latest Digital Technologies like Cloud, AI & ML, NoSQL/SQL databases, Microservices architecture, Spring boot, Angular, React, Python, Django, Selenium. In Wireless we are working on most cutting-edge work in the 5G, O-RAN, Software Defined Radio, LTE, M-plane, Network Function Virtualization and satellite communication, Embedded development using C, Linux, Microcontroller, RPA etc. HSC being an Engineering Services Organization, constant learning of new technologies and staying abreast with the latest advancement is an integral part of the organization. There is a Learning Plan that every engineer puts together as part of their Yearly objectives. Also had you have had a conversation regarding your learning aspirations with your manager before taking to the public platform, they would have directed you towards the Centers of Excellence, where in you can learn and interact with likeminded engineers to work & innovate on technology of your choice. At HSC, our dedicated Learning & Development team also conducts training seminars & workshops for engineers on a regular interval and for which one can nominate themselves. We also conduct monthly Tech Talks, which facilitate learning of newer technologies. The opportunity to work on cutting-edge technologies with global clients and learning from the best tech minds by working alongside, HSC offers an all-round learning experience with positive long-term effects on the growth of every HSCian. We urge you to kindly talk to your manager, engineering group head, the engineering head or for that matter, Mr. Vinod Sood, MD, as we do not shy away from such conversations. You could have also leveraged the internal platforms like Amber, Q2M, Zero Hour etc. and share your suggestions anonymously, if you wish so. Nevertheless, we wish many more years of your happy association with us.

Employer’s Response

Dear Anonymous, On July 09, 2023, an identical review was posted on this portal, also by a “Senior Software Engineer”. That review was deleted by the author after a point-by-point response was made by the management. The probability of such a coincidence, at such short time indicates a pattern that the author seems to have resorted to now after having been confronted with all the facts and figures. We once again would like to highlight that all the comments that you have made in your review only go on to showcase nobody else but only you in a bad light and highlights your unprofessional attitude. In the greater interest of providing clarity to the readers of this review, we will once again answer your misleading and vague comments. As you already know that we are a PCMM & CMMi Level 5 certified organization, please also note that there are only a handful of organisations in the world which HSC is a part of. The very fact that you are oblivious to the importance that this feat holds for an organization also speaks volumes about your industry and organizational knowledge. Being a PCMM & CMMi Level 5 certified organisation also means that the organisation is equipped with proper framework & policies in place to ensure that our people are treated well and respected at all levels and at all times which is above & beyond acknowledging it in one’s organizational school of thought. An organization on a growth path for more than 16 years cannot sustain this competitive market if its clients “treat HSC’s employees badly” and would surely not continue to retain them if that was the case. As mentioned in our earlier response also, some of our clients have been with us since our inception and that is only possible if there is mutual respect for each other. Your claim is not substantiated and backed by any fact whereas we have our strong client associations speaking for themselves. At HSC, we walk the talk when it comes to following the open-door policy. HSCians across departments and hierarchy are always encouraged to talk to their managers, engineering group head, engineering head or for that matter even our MD, Mr. Vinod Sood. They can also share their concerns or suggestions through internal platforms like Amber, Q2M, Zero Hour, My Ideas Matter etc. Even though you have already made up your mind that there is “nothing to like”, we advise you to utilize any of the platforms mentioned above in case you haven’t done so. Also, we would like to reiterate that we have never in the past or present either advertised or aspired as such to be in the topmost quartile as far as compensation is concerned. Our benefits package along with people centric work environment, an enabling family like culture and opportunity to work on cutting edge technologies for global customers makes us one of the best companies to work for in our industry. Our long-term association with employees lasting more than 16 years or the fact that the median tenure year is 5.6 years at HSC also provides credentials to the kind of culture that we offer and the compensation and benefits that comes alongwith it. Unlike your claim without any fact or basis, we can back our culture, people and policies with facts. Contrary to your comment that we “ignore” the concerns of our employees, employee centricity acts as a cornerstone to our foundational values. But yes, we do agree that sometimes while chasing deadlines for certain projects, the timelines between our professional and personal lives gets blurred just like any other software and engineering services company. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. Only if you would have had taken the time and effort to know your organisation more. Also, your comments once again show your limited knowledge of the processes and the ITES sector as a whole. A review should be written with the intent of helping fellow readers. But unfortunately, your review carries sweeping generic statements that are without any basis, facts. Some of the review comments sadly reflect on the learning skills of reviewer itself. There seems to be difficulty in accomplishing a simple task of filling the IPTS! Even when managers & team members are always there to clarify and are themselves too filling it up. With launch of our new app in December 2022, it hardly takes minutes to update the task list now. But of course, you left that part out in your review. For the benefit of the readers, we have responded in detail to each of your comments about HSC. It may be prudent to do some introspection & work on your own improvement areas as well. Thank you.

Employer’s Response

Dear HSCian, Thank you for sharing your approving review on Hughes Systique’s employee centric policies and culture. The culture that you have favorably reviewed has been very carefully created and curated since our inception. Comments such as yours reassure us that we are on the right path. Coming to the dislikes section of your review, we want you to know that at HSC, learning, innovation and personal growth are always given priority. Be it through the Centers of Excellence, where in you can learn and interact with likeminded engineers to work & innovate on technology of your choice or by attending training seminars & workshops for engineers on a regular basis by our dedicated Learning & Development department. We also conduct monthly Tech Talks, which facilitate learning of newer technologies. The opportunity to work on cutting-edge technologies with global clients and learning from the best tech minds by working alongside HSC offers an all-round learning experience with positive long-term effects on the growth of every HSCian. We would also encourage you to talk to your manager, engineering group head or engineering head regarding your aspirations and concerns and they will be able recommend relevant training for you. You can also share the same anonymously through internal platforms like Q2M, Your Ideas Matter or Zero Hour etc. Nevertheless, we wish many more years of your happy association with us.

Employer’s Response

Dear Anonymous, Thank you for your approving review on the opportunities, latest technology and the management of Hughes Systique. We are glad that you have found working at HSC to be a beneficial experience. However, addressing a few points from your review’s “dislikes” section, we would like through you the readers of the review to note that as an organization we believe in continuous learning and growth of our engineers. For the uninformed, HSC supports inter-project movements where engineers have an opportunity to work in areas of their interest. It is our sentiment to support the engineers who take the initiative on themselves for their learning & growth, with the organization providing them all the support that they need. The “doers” always stand out. Nonetheless, on a broader and organisational level, every year the learning objectives and plans for the current year are agreed with the manager & supported by HR. The learning could happen through the year in multiple ways – Classroom training, Online trainings, Reading Books/Papers, etc, on on-job assignments. Engineers are encouraged to take online courses & certifications, and on successful completion all cost is completely refunded by HSC. Kindly also note that the Centres Of Excellence (CoEs) publish assignments & PoC that can be taken up by engineers along with the regular work to learn technology areas. For your comment on processes, they provide us a framework for development and having practices to monitor progress & ensure timely completion of work. We continuously review process to ensure that processes are not an overhead, remove redundant processes and wherever possible automate the processes. Finally, addressing your observation on the “timesheet”, we hope you have noticed that with the new update and the launch of the app in December 2022, the time taken to fill in the timesheet has been reduced to seconds. We would have encouraged you to talk to your manager, engineering group head or engineering had you continued working with us and learn more about the CoEs & other learning avenues at HSC to help clear your misunderstanding. But nevertheless, we wish you the best and thank you for your contributions at HSC.

Employer’s Response

Dear HSCian, We would like to start by thanking you for sharing your positive review on the learning opportunities provided at Hughes Systique. We would also like to thank you for rating us fairly in the category of Job Security, which has unfortunately become a rarity in the sector we work in. Addressing the dislikes section of your review, we would like you to know that HSC is not only an equal opportunity employer but is also a PCMM & CMMi Level 5 organisation. As an extension of that, all our decisions, interactions and departments are also governed by a set of policies and procedures which guides us and also ensures that everybody is treated the same way, irrespective of their hierarchy, department or the duration of association. Your remark that ‘management only likes & believes who are there since the beginning and will stay there for their life’ is sweepingly generic to be true. But you are always encouraged, like all HSCians, to talk to your manager, engineering group head, engineering head or for that matter, to Mr. Vinod Sood, MD, as we do not shy away from such conversations. You can also share your concerns and suggestions through our internal platforms like Amber, Q2M, Zero Hour etc., and anonymously, if you wish to do so. We look forward to many more years of happy association with you.

Employer’s Response

Dear HSCian, Thank you for your approving review on HSC’s culture of employee centricity, which enables all our employees to balance their professional & personal lives while working on some of the most cutting-edge technologies & ample of opportunities. Before addressing the dislikes section of your review, we would like you to understand how the appraisal cycle works at HSC. We are an equal opportunity employer; compensation, fitments & revisions are independent of gender, ethnicity, age, colour & nationality etc. Constant feedback is shared with employees through the year. Compensation is reviewed once every year in April based on the performance of the employee, salary band for that role/grade and are aligned with the market offering for the respective skill set. Also, when you say that there is “no proper monitoring of employees”, it lacks any context and does not provide a clear picture. At HSC, we have over the years created and curated a culture of employee centricity which also acts as the cornerstone of our foundational values. Since we have an open-door policy, our employees are always encouraged to talk to their managers, engineering group head or engineering head for that matter if they require any guidance or feedback. As HSC is a PCMM & CMMi Level 5 certified organisation, all of our departments and engagements are guided by a clearly defined framework, policies and procedures for talent management & engagement. Every employee is bound to have a 1v1 meeting with their managers and in every few months with their skip-level managers. Using internal platforms like Q2M, Zero Hour, Amber etc. employees can always share their concerns and suggestions with the management. While our dedicated Learning & Development team schedules various comprehensive trainings from time to time with active inputs from Engineering, employees can always talk to their managers as trainings can be self-recommended or be recommended by managers in consultation with the employee regarding his/her aspirations, role expectations or project requirements. In addition to that we also have Tech Talks which facilitates learning of newer technologies and a fully stocked & updated library with books ranging from technology to management. Then there are the Centers of Excellence, where employees can learn and interact with like-minded engineers to work & innovate on technology of their choice. While we promote learning and are always there to provide guidance, monitoring in terms of constant micromanaging is not what we encourage at HSC. Wishing many more years of your happy association with us.

Employer’s Response

Dear HSCian, Thank you for your positive review on HSC’s inclusive, supportive and open work environment. Coming to the “Dislikes” section of your review, even though highly unusual given that each engineer’s growth and development is tracked by their managers on a regular basis, we advise you to kindly approach your manager, engineering group head or engineering head to get your concern addressed as we walk the talk when it comes to our open-door policy. We would like you to know that we have many on-going projects or R&D initiatives & projects, in which you can work on. Also, there are projects on-going in all domains that we work in and in addition, we have R&D initiatives/projects planned in all the domain that we work in. We have plenty of opportunities to learn & grow, please be assured of that. We wish many more years of your happy association with us. Thank you.