Hughes Systique Corporation Senior Software Engineer Reviews

Employer’s Response

Dear HSCian, While we are glad that HSC’s cultural engagements and lunch have found a mention in the likes section of your review, we would also like to thank you for your contributions at HSC. We believe what you may have perceived as politics could actually be a case of misunderstanding and miscommunication. For there are always two sides & perspectives to any claim. As you must be knowing that HSC is the first organization in the world to be appriased with CMMi level – 5 certification for the three domains of Development, Services and People. As an extension, your claim of “less wage” even after hard work, stands invalid, and is misguiding & vague as all our working processes are defined by well prescribed guidelines, without adhering to which we could not have attained such certifications. Also, with a substantial number of our employees being associated with us for more than 10 years, it would not have been so in case was no “normalisation of salary”. We would urge you to kindly talk to your manager, engineering group head, engineering head or for that matter with Mr. Vinod Sood, MD, for we do not shy away from such conversations and walk the talk when it comes to following the open-door policy. You can also leverage internal platforms like Amber, Zero Hour, Q2M etc. to share your concerns and suggestions anonymously, if you wish so. Nevertheless, we wish many more years of your happy association with us.

Employer’s Response

Dear HSCian, We would like to start by thanking you for your valuable contributions at HSC. Coming to the dislikes section of your review, we believe that you have already made up your mind to write generic, misleading & vague comments rather than providing more context for the benefit of the readers of this review. To start with, irrespective of the sector or scale of any business or organisation, customers are an integral part of the revenue earning process, and we are sure that even you would agree that no organisation can truly prosper if they do not prioritize their customers. But at HSC, just like customer centricity, employee centricity also acts as a cornerstone to our foundational values. These are the same values that have resulted in a rich technical & engineering legacy of over 18 years. We are also fortunate to have HSCians who have been with us since our inception and the media tenure at HSC stands at an impressive 6.4 years. In these competitive times and the sector we are operating in, it would not have been possible for an organisation to be on the growth path that we are on without the support of their employees. However, yes, we do agree that there are times when just like any other software and engineering services company, customer & at times, phase of the project do influence our working routine. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. As you must also be knowing that the Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. Since we believe what you might be experiencing could be a case of miscommunication, we would encourage you to talk to your manager, engineering group head, engineering head or for that matter with Mr. Vinod Sood, MD. As we walk the talk when it comes to following the open-door policy. You can also leverage the internal platforms like Q2M, Zero Hour, Amber etc. to share your concerns and suggestions anonymously if you wish so. Nevertheless, we wish many more years of your happy association with us.

Employer’s Response

Dear Anonymous, On July 09, 2023, an identical review was posted on this portal, also by a “Senior Software Engineer”. That review was deleted by the author after a point-by-point response was made by the management. The probability of such a coincidence, at such short time indicates a pattern that the author seems to have resorted to now after having been confronted with all the facts and figures. We once again would like to highlight that all the comments that you have made in your review only go on to showcase nobody else but only you in a bad light and highlights your unprofessional attitude. In the greater interest of providing clarity to the readers of this review, we will once again answer your misleading and vague comments. As you already know that we are a PCMM & CMMi Level 5 certified organization, please also note that there are only a handful of organisations in the world which HSC is a part of. The very fact that you are oblivious to the importance that this feat holds for an organization also speaks volumes about your industry and organizational knowledge. Being a PCMM & CMMi Level 5 certified organisation also means that the organisation is equipped with proper framework & policies in place to ensure that our people are treated well and respected at all levels and at all times which is above & beyond acknowledging it in one’s organizational school of thought. An organization on a growth path for more than 16 years cannot sustain this competitive market if its clients “treat HSC’s employees badly” and would surely not continue to retain them if that was the case. As mentioned in our earlier response also, some of our clients have been with us since our inception and that is only possible if there is mutual respect for each other. Your claim is not substantiated and backed by any fact whereas we have our strong client associations speaking for themselves. At HSC, we walk the talk when it comes to following the open-door policy. HSCians across departments and hierarchy are always encouraged to talk to their managers, engineering group head, engineering head or for that matter even our MD, Mr. Vinod Sood. They can also share their concerns or suggestions through internal platforms like Amber, Q2M, Zero Hour, My Ideas Matter etc. Even though you have already made up your mind that there is “nothing to like”, we advise you to utilize any of the platforms mentioned above in case you haven’t done so. Also, we would like to reiterate that we have never in the past or present either advertised or aspired as such to be in the topmost quartile as far as compensation is concerned. Our benefits package along with people centric work environment, an enabling family like culture and opportunity to work on cutting edge technologies for global customers makes us one of the best companies to work for in our industry. Our long-term association with employees lasting more than 16 years or the fact that the median tenure year is 5.6 years at HSC also provides credentials to the kind of culture that we offer and the compensation and benefits that comes alongwith it. Unlike your claim without any fact or basis, we can back our culture, people and policies with facts. Contrary to your comment that we “ignore” the concerns of our employees, employee centricity acts as a cornerstone to our foundational values. But yes, we do agree that sometimes while chasing deadlines for certain projects, the timelines between our professional and personal lives gets blurred just like any other software and engineering services company. That is why HSC has a policy on flexible working hours, which by definition, explains that we do not observe strict office timings. Flexi Time policy helps ensure that HSCians get break to rejuvenate themselves after extended hours. Only if you would have had taken the time and effort to know your organisation more. Also, your comments once again show your limited knowledge of the processes and the ITES sector as a whole. A review should be written with the intent of helping fellow readers. But unfortunately, your review carries sweeping generic statements that are without any basis, facts. Some of the review comments sadly reflect on the learning skills of reviewer itself. There seems to be difficulty in accomplishing a simple task of filling the IPTS! Even when managers & team members are always there to clarify and are themselves too filling it up. With launch of our new app in December 2022, it hardly takes minutes to update the task list now. But of course, you left that part out in your review. For the benefit of the readers, we have responded in detail to each of your comments about HSC. It may be prudent to do some introspection & work on your own improvement areas as well. Thank you.

Employer’s Response

Dear HSCian, Thank you for sharing your positive review on the opportunities provided to our employees. Saying that, by your own admission that opportunity to work in newer fields is provided to employees, you are contradicting the comment made in the dislikes section of the review. If freshers are provided the opportunity to work on new tech and in new domains, then logically why would an organisation not give such opportunity to employees who have invested their time and have been in the organisation for a longer tenure? A PCMM & CMMi Level-5 certified organisation, with a legacy of over 16 years cannot be where it is right now in this competitive sector by limiting the learning opportunities of its workforce. We would also like you to know that at HSC, our dedicated Learning & Development team schedules various comprehensive trainings from time to time with active inputs from the Engineering team recommending the topics to be covered. We encourage you to leverage those trainings aligning with your areas of interest. Also, HSC encourages self-learning for HSCians to learn at their pace using the training content available online. You can also speak to your manager, engineering group head or engineering head, share your areas of interest & seek their guidance to map your growth path. Centres of Excellence at HSC can immensely add to your learning experience as well. You are also advised to keep on a lookout for Internal Job Postings open for all and apply for a role you are willing to be a part of. Through you we would also like to inform the readers of the review that there are multiple factors considered for movement of an engineer to different project or domain. Relevant skills and the impact on the current project of the seeking employee are a few of the notable factors taken into consideration. Kindly talk to your manager to know about the learning opportunities on offer. Wishing many more years of your happy association with us.

Employer’s Response

Dear HSCian, While we would like to start by thanking you for your valuable contributions at Hughes Systique, we are also glad that you found us to be a “good” employer when it comes to “Job security”. Coming to the comments you shared in the Likes section of the review; we would like you to know that employee centricity acts as the cornerstone of HSC’s foundational values. Our carefully curated culture & policies are what sets us apart and have been the reason for our long-term association of more than 16 years with many employees. The median tenure stands at an impressive 5.7 years which exceeds the industry average. So, while your claims not only lack context, backing of any fact or basis but also come across as vague and generic. We encourage you to kindly talk to your manager, engineering group head, engineering head or for that matter Mr. Vinod Sood, MD, as we walk the talk when it comes to following the open-door policy. You can also share your concerns and suggestions through internal platforms like Amber, Q2M, Zero Hour etc. even anonymously, if you wish to. Nevertheless, we wish for many more years of your happy association with us. Thank you.

Employer’s Response

Dear HSCian, Thank you for your approving review on HSC’s employee centric culture which allows HSCians to balance their professional, social and personal lives. We want you to know that at HSC, learning, innovation and personal growth are always given the priority. Be it through the Centers of Excellence, where in you can learn and interact with likeminded engineers to work & innovate on technology of your choice or by attending training seminars & workshops for engineers on a regular basis by our dedicated Learning & Development department. We also conduct monthly Tech Talks, which facilitates learning of newer technologies. We would also encourage you to addition to talk to your manager regarding your learning aspirations, they will be able recommend relevant trainings for you. HSCians can also self-recommend training courses they want to get trained on and learn at their own pace. You can also approach the Learning & Development team to know more about such initiatives. The opportunity to work on cutting-edge technologies with global clients and learning from the best tech minds by working alongside HSC offers an all-round learning experience with positive long-term effects. You can also share your suggestions and ideas through our platforms like Q2M, My Ideas Matter, Zero Hour etc. or talk to your manager, engineering group head or engineering head who help chart out a future growth & learning path for you. We wish for many more years of your happy association with us. Thank you.