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HCLTech Customer Service Executive Reviews

Updated 28 Feb, 2025

Overall Rating

4.2/5

based on 117 reviews

Rating distribution

5

44 (37.6%)

4

32 (27.4%)

3

23 (19.7%)

2

8 (6.8%)

1

10 (8.5%)

Category Ratings

4.3

Job security

3.7

Company culture

3.7

Work-life balance

3.7

Work satisfaction

3.6

Skill development

3.3

Promotions

3.1

Salary

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

72% employees reported

Flexible timing

62% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

49 reviews

4.0

Rated by Men

61 reviews

HCLTech is rated 4.2 out of 5 stars on AmbitionBox, based on 117 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th ... Read more

HCLTech is rated 4.2 out of 5 stars on AmbitionBox, based on 117 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in HCLTech Customer Service Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

117 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Am5 Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 18 Mar 2019

Likes

Thanks for inquiring about job in HCL BPO sector yes there is a job no position growth or expected appraisal won't raise but you can die hard and end up with nothing that's what I feel now HR manager never come in volunteer but come after employees problems reported via managers alone.... Never consider seniors but someone will comefrom somewhere they will be senior occupation and their pay scale is higher than us... Which way it's just....money changed, GST introduced but Pascale for tenured employees not raised instead new joinees get those.... Is this right??? Or wrong think... Are you happy about my feedback......Read More

Job security - Good
Company culture - Good

Dislikes

Never considering tenured employees position or appraisal soon

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

HCLTech

Workplace transformation starts with you

Explore various roles and find your spark with us

Customer Service Executive in Lucknow

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Feb 2025

Likes

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent

Dislikes

Salary - Poor

Overall Rating

Good

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Customer Service Executive in Lucknow

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2025

Likes

Management everything HCL best for work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Service Executive in New Delhi

Full Time

·

Compensation & Benefits Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2024

Likes

Work life balance Work culture Perks and benefits

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary Promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read HCLTech Customer Service Executive Reviews based on locations

4.4

Chennai

(56)

3.8

Noida

(25)

3.9

Lucknow

(9)

4.6

Ambattur

(4)

Customer Service Executive in Chennai

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 06 Jun 2024

Likes

brand

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

night shift- DPO - Salary at starting of career and all

Work-life balance - Bad

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Customer Service Executive in Chennai

Full Time

·

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2024

Likes

Good company

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Higher authorities politics

Salary - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about HCLTech.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Jul 2023

Likes

I like Work experience in hcl technologies

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing much

Work Details

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Sholinganallur

Full Time

·

Health Informatics Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2023

Likes

Good

Work-life balance - Excellent

Dislikes

No career growth and partial

Work Details

Work policy: Depends on us

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2023

Likes

Work from home.

Job security - Good
Work-life balance - Good

Dislikes

Bias, no skill development, zero salary growth, ijp is for those who praise manager top to bottom most ijp is open for Lucknow office. And if manager ego hurts they will refer you to HR for warning letter.

Salary - Bad
Skill development - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work policy: If you give critical error they will ask you to come and sit in home school

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2023

Likes

Good ambience nice project perfect👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

So far nothing to say bad

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2023

Likes

Good work life balance

Job security - Good
Work-life balance - Excellent

Dislikes

Nothing as such, they do not appreciate.

Skill development - Poor
Promotions - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Aug 2023

Likes

Infrastructure and i was amazed by there cab facility.

Job security - Excellent

Dislikes

Everything except infrastructure. Management was pathetic there.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Customer Service Executive in Chennai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2023

Likes

Infrastructure and environment

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Worst appraisal and hike

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Sholinganallur

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2022

Likes

Really feeling great working here

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Workload s

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2023

Likes

Work environment

Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary and increment is not as expected

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Noida

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2023

Likes

The Management, everything the culture & growth.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to mention.

Customer Service Executive in Chennai

Full Time

·

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2023

Likes

Employees first

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Unprofessional leadership and biased

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive (working remotely)

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Jun 2024

Likes

Average. Nothing to brag about.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Salary is not good. They pay less

Customer Service Executive in Lucknow

Full Time

·

Pearson, Band- E0 Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 25 Mar 2021

Likes

Very good infrastructure.

Job security - Good

Dislikes

I am at HCL Technologies, Lucknow. There is a lot of politics and the management doesn't address our issues. They are too lenient with their policies. Salary is quite less and a slow pace career growth. They put you in a 1 year provision and their Background verification process is again the big pain. HCL Technologies at Lucknow location is not an employee centric company and working there is no less than a nightmare....Read More

Salary - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

The job is quite easy, given the project I am into, I find it one of most easiest work that I have ever done. But my overall working experience with HCL has been a headache, mainly because of their work culture and policies. There is no work satisfaction.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about HCLTech

View All

a genesys platform developer

HCL Tech Offer Evaluation

I would like to request you all for your valued advice on how is HCL tech as a company. I have been offered consultant role & have received a 30 % hike. However, a huge chunk of the offered CTC has gone into variable components(EPB bonus, ... read more

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More about working at HCLTech

#13 Best Mega Company - 2021

HQ - Noida, Uttar Pradesh
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Telecom
Education & Training
Hardware & Networking
Banking
Emerging Technologies
Software Product

People also ask about HCLTech's Customer Service Executives

How is HCLTech to work for?

HCLTech is rated 4.2 out of 5, based on 117 reviews by employees on AmbitionBox. HCLTech is known for Job security which is rated at the top and given a rating of 4.3. However, Salary is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at HCLTech?

According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 3.1 out of 5. You can know more about HCLTech Salaries at AmbitionBox

How is the work culture at HCLTech?

Work culture is rated 3.7 at HCLTech by 117 employees. While job security is rated 4.3 and work-life balance is rated 3.7 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.

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HCLTech Customer Service Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 117 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 72% of employees reported the work...ing days at HCLTech as Monday to Friday. 62% employees reported the work timings at HCLTech as Flexible timing. Read more

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HCLTech Customer Service Executive Reviews

HCL Healthcare

Rated 4.5 for Work-Life Balance by our employees on AmbitionBox

Join HCLTech Find your spark and discover what drives you forward

HCLTech Office Photos

+14

more

HCLTech Customer Service Executive Salary

based on 230 salaries

Unlock

₹1.4 L/yr - ₹4.5 L/yr

12% less than the average Customer Service Executive Salary in India

View more details

Employee Benefits for HCLTech Customer Service Executive

Office cab/shuttle

4 total responses

Free meal

1 total response

Health insurance

3 total responses

Office gym

2 total responses

+3 more benefits

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