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3.5

based on 34.8k Reviews

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HCLTech IT Service Desk Analyst Reviews

Updated 19 Jan, 2025
Overall Rating
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3.2/5
based on 19 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Work-life balance

3.1

Company culture

3.0

Work satisfaction

2.9

Job security

2.9

Salary

2.7

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What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

70% employees reported

Flexible timing

Flexible timing

54% employees reported

No travel

No travel

70% employees reported

Gender based rating

2.0
female

Rated by Women

4 reviews

3.4
male

Rated by Men

14 reviews

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Top Mentions in HCLTech IT Service Desk Analyst Reviews

19 reviews found

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Top HCLTech IT Service Desk Analyst Interview Questions

Q1. What is IP address and how many classes are there in IPv4 addressing mode a ... read more
Q2. Have you heard about OSI reference model? How many layers are there in OSI ... read more

Get interview-ready with top interview questions

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Q3. What is ITIL? What is difference between Incident and service request?
Q4. Do you know what is BSOD and how to resolve it?
Q5. What is Active Directory and What are its uses?
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People also ask about HCLTech's IT Service Desk Analysts

Is HCLTech a good place to work for IT Service Desk Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 19 employee reviews, it's clear that most it service desk analysts have an average experience working at HCLTech. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does HCLTech pay their IT Service Desk Analysts well?
According to AmbitionBox reviews, HCLTech it service desk analysts rate their salary and benefits at 2.9 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's it service desk analysts salaries here and to read reviews specifically about salary and benefits at HCLTech for it service desk analysts, click here .
How is the work culture at HCLTech for IT Service Desk Analysts?
Work culture at HCLTech for it service desk analysts is rated 3.1 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech for it service desk analysts, click here .
How is the job security at HCLTech for IT Service Desk Analysts?
Based on 19 reviews on AmbitionBox, HCLTech's it service desk analysts rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HCLTech. To read reviews about job security at HCLTech for it service desk analysts, click here .

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Join HCLTech Find your spark and discover what drives you forward
HCLTech IT Service Desk Analyst Salary
based on 156 salaries
₹1.8 L/yr - ₹7 L/yr
16% less than the average IT Service Desk Analyst Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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