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Filter reviews by Globiva Support Associate Reviews
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2 reviews found
Support Associate in Bangalore / Bengaluru
Full Time
care support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
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Likes
Nothing got into good platform also last it and faced very badly by moving different projects
Dislikes
HR and pay. management. they are running many projects under globiva where the client pays well and the management is giving less to us
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Support Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
I get to know about more knowledge and good communication skills
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Working hours is more and salary is not above the the work expectations
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel, Travel Within City.
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Senior Associate in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Nothing
Dislikes
It's a horrible company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
One of The Best work Place For Fresher
- Promotions - Good
- Work-life balance - Good
Dislikes
Salary Not Enough
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Unprofessional work culture, lack of internal communication among engineers, Lot of politics in team.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Associate in Kolkata
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
Salary on time, I have worked under some really good managers, learned many skills, good clients, they recognize your talent.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
Dislikes
Manyyy
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Associate in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Nothing in globiva to like
Dislikes
Work environment, appraisal, politics, poor service, bad culture
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Senior Associate in Bangalore / Bengaluru
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Nothing worst company ever
Dislikes
Don't go please don't waste your time
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Associate Consultant in Gurgaon / Gurugram
Full Time
Voice / Blended Department
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Likes
My work experience with Globiva was very nice and I want to do special thanks to my team who always support me😊
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
This was my job and it give me lots of experiences So there is no bad anything
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Friendly staff and friendly mangers
- Company culture - Excellent
Dislikes
They won't allow the employee to go a head to a good position and won't talk properly and not much friendly mangers always rubish language they are using
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Good good good good good
Dislikes
Bad Bad Bad Bad Bad
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Network Engineer in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
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Skill development
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Likes
Everything is good in this company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislike till now
Work Details
Work policy: Dedicated WFH OR OFFICE
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Other Globiva Reviews
Associate in Nagpur (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Its a work from home opportunity so its good to work from from home
Dislikes
Shift timings are not good and the working hrs are not good its like 11.5 hrs of shift
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Advisor in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
In Globiva there is no any targets and all the employees of Globiva is helping and supportive .
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
In Globiva there Process is not good. First of all they should must improve there process. The customer's are very disappointed there process and that's why they should not give good ratings.
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Executive in Gurgaon / Gurugram
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
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Skill development
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Likes
Work life balance
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Partiality among colleagues and less growth opportunity professionally and financially. Also HR Arti, HR Prashant, HR Shivani Silswal, HR Anjali are mostly interested in gossips and corporate politics.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
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Likes
Nothing they are cheapters bloody RBL AM sunil was cheapest person and he is a lyar . I was very ill and I also shared medical report pls no one helps me that time OUr team leader was use less Also HR . They Abscone me . I hate this Company 😏😏😏
Dislikes
Every thing was un capable They are not realise my Salary also
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Process Associate in Kolkata
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Nothing
Dislikes
Very bad environment and worst management and hr. Make employees work for free and never gives salary. Joined last month and never got the salary till now. Worst fraud company ever. Fraud globiva. Never recommend this to anyone or else your future will spoil.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
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Likes
One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive
Dislikes
One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sales Associate in Kolkata
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only
- Promotions - Good
Dislikes
1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor...Read More
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Nothing
Dislikes
People like rajat arora are always there to eat your job in order to save their. no matter how much supportive you be but in the end the sick man would do nothing about it and will always boast in front of the clients that he is doing everything. Even the HR are pathetic.Nishi Ashutosh mohapatra are the some examples as well of people who are good for nothing
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Senior Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
There's nothing to like about this company cause it only knows how to waste someone's time and destroy their mental health by constant criticisim.
Dislikes
your job is never safe. You are not safe in the office itself with your colleagues. You cannot present your ideas infront of the management cause then you'll just be insulted the whole floor because only the manager was supposed to speak in the meeting and not you cause you are just a puppet of the manager. Also you cannot put logical solutions infront of the customers because then also you'll loose your job cause we are not humans, we're just chatbots. So, just an advice to GLOBIVA please use SIRI for giving the solutions to the customers instead of hiring someone wasting their time in your stupid company....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
HR Executive in Gurgaon / Gurugram
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
• The work culture is good. • No one shouts at you. • There is no micromanagement kind of things. • Colleagues are cooperative. • Infrastructure is good. • In Globiva, you will get to know about hierarchy. How management works in hierarchy.
Dislikes
• No Learning & Professional Development • Low salary • Desktop work, even for HR Profile • Restrictions in Desktop • The office starts at 9:30 am, there is 15 mins buffer time i.e., 9:45 am. If you get late by 9:45, they'll mark you absent. • No office parties, fest celebrations, only public holidays are off • Through IJP, they give promotions to Customer Support executive Profile to HR Profile....Read More
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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