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3.5

based on 1.5k Reviews

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Fusion CX Customer Service Representative Reviews

based on 11 reviews
Updated 13 Dec, 2023

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.8

Skill development

3.5

Company culture

2.9

Job Security

2.8

Work-Life balance

2.7

Promotions/Appraisal

2.5

Work Satisfaction

2.2

Salary & Benefits

Top Mentions in Fusion CX Customer Service Representative Reviews

11 reviews found

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Customer Service Representative Jobs at Fusion CX

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People also ask about Fusion CX's Customer Service Representatives

How is Fusion CX to work for?
Fusion CX is rated 3.3 out of 5, based on 11 reviews by employees on AmbitionBox. Fusion CX is known for Skill development which is rated at the top and given a rating of 3.8. However, Salary & Benefits is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 2.2 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.5 at Fusion CX by 11 employees. While job security is rated 2.9 and work-life balance is rated 2.8 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.

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Gender Based Ratings for Fusion CX Customer Service Representative

based on 11 reviews
4.6
Rated by 5 Women

Rated 4.6 for Skill Development and 4.0 for Work-Life Balance

women
2.8
Rated by 6 Men

Rated 3.5 for Skill Development and 3.4 for Company Culture

men

Working Days for Fusion CX Customer Service Representative

based on 11 reviews
Rotational Shift
57%
Monday to Saturday
43%

Work Timings for Fusion CX Customer Service Representative

based on 11 reviews
Flexible timing
Strict (10am - 7pm)
Strict (3pm - 12am)
56%
15%
15%
14% employees reported other strict timings

Shift Timings for Fusion CX Customer Service Representative

based on 11 reviews
Night shift
Day shift
67%
33%

Business Travel for Fusion CX Customer Service Representative

based on 11 reviews
No travel
71%
Within city
29%
Fusion CX Customer Service Representative Salary
based on 35 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Customer Service Representative Salary in India
View more details
Compare Fusion CX with

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3.4
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Concentrix Corporation

3.8
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Teleperformance

3.9
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Sutherland Global Services

3.7
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