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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Customer Support Executive Reviews

Updated 17 Mar, 2025

Overall Rating

3.6/5

based on 58 reviews

Rating distribution

27 (46.6%)

13 (22.4%)

5 (8.6%)

7 (12.1%)

6 (10.3%)

Category Ratings

3.5

Job security

3.4

Salary

3.4

Skill development

3.3

Company culture

3.3

Work-life balance

3.2

Work satisfaction

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

48% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

26 reviews

3.4

Rated by Men

27 reviews

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Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Customer Support Executive Jobs at Firstsource Solutions

View all

Customer Support Executive

Bangalore / Bengaluru

0-5 Yrs

₹ 1.75-4 LPA

Customer Support Executive

Mumbai

1-5 Yrs

₹ 2-4 LPA

Customer Support Executive

Mumbai

1-5 Yrs

₹ 2-4 LPA

Customer Support Executive - Backend/Chat- Support

Mumbai

0-3 Yrs

₹ 2-3 LPA

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Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 58 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more