This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 Oct, 2024
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.7
Job Security
4.4
Work-Life balance
4.4
Work Satisfaction
3.8
Company culture
3.8
Skill development
3.1
Salary & Benefits
2.8
Promotions/Appraisal
EXL Service is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Fraud Investigator in
Gurgaon / Gurugram
Full Time
·
Security / Fraud Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Job security
Dislikes
Growth, Salary, inhuman, No work from home, False commitment
Fraud Investigator in
Gurgaon / Gurugram
Full Time
·
Security / Fraud Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
My overall experience is very good. I enjoy to work here also management behaviour is too cool and awesome. They are very supportive and I have learnt many more things here which is very helpful for me in the future perspective. Thanks EXL.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Noida (working remotely)
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Their work culture is good overe there all supervisors and managers are supportive.
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Senior Process Associate in
Pune
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
EXL Services is worst company to work with. Their upper management always try to save their ruthless and characterless assistant manager. I am particularly talking about Pune's EXL office. Their security is pathetic they themselves keep on steal things from employees which are kept in locker. work life balance is pathetic as well. but I agree it depends on managers as well. some got good managers, and some got pathetic managers. Overall, it's not a good company to work with. Don't lose hope there are good companies as well. Give interviews for that but not for EXL....Read More
Dislikes
SAME AS ABOVE
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Fraud Analyst in
New Delhi (working remotely)
Full Time
·
Security / Fraud Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2024
Likes
Very supportive seniors and management
. Thrilling work. You get to live your personal life without any offic work pressure
Dislikes
HRs don't answer questions properly at the time of hiring. Rest you'll not need them
Your senior will hve ur back always
Process Associate in
Noida
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Fraud company, not given proper training, pressurize again and again, terminate very easily, salary, appraisal very low , only name of exl aur nothing else.
Dislikes
Everything I dislike.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2024
Likes
It's a good company for freshers to learn if the team leads and managers are good and supportive
Dislikes
No employees benefits not a good response for the employees no proper hike and salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Supportive management for women employee's
Dislikes
Not satisfied with appraisals
Fraud Analyst in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Environment, work culture
Dislikes
Nothing as such
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Salary on time, job security
Dislikes
No Work life balance, manager harassment, leave issue, even for marriage they didn't giving leave
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Exl is nice company
Dislikes
No point for dislike
Work Details
Work policy:
Permanent after Coronavirus🦠😷
Work days: Monday to Friday
(Flexible Timings)
Senior Associate in
Ghaziabad
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Good for associates
Dislikes
No skill learning
No path for growth
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Project Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
It's my perspective on my project not company
Project and my manager is good
Work is there, so get to to work with various clients and gain good exposure
Bonus is paid upto 80% for sure which I feel is better than my previous org
Dislikes
Health Insurance is the worst
No additional benefits I feel from the company
Lot of cost cuttings..
If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts.
Promotions are ambiguous and very much opaque.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Data Scientist Manager in
Noida
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
I like the people here specially my manager is very good and supportive.
Dislikes
The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Like the company provide secure jobs.
Dislikes
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing. Been regretting my decision of joining this place.
Dislikes
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Only the job security was there, And work life balance is fine
Dislikes
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive Accountant in
Kochi
Full Time
·
F&A Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Working environment is nice
Dislikes
Increment is to low while compare to others
P4p given on their personal interest
I didn't get my final settlement and experience letter yet now
I didn't get proper training that's why I have only little bit knowledge about our process
Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More
Project Manager in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Nothing to like here
Dislikes
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Data Scientist Consultant in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Lot of opportunities to keep giving interviews internally.
Dislikes
No project/client/account has confirmation due to which employee remains on non billable acounts for months.
Employees are sent on bench abruptly due to highly volatile projects having less than 3 months duration of contract.
Employees are put in a position to keep giving internal interviews every few months(within 4 months).
No proper communication from senior management regarding project updates.
No hike/increment....Read More
Work Details
Work policy:
No communication regarding work from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Voice Support Engineer in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
I like EXL as in terms of job security and services, I found some good mentors and guidance
Dislikes
Please construct one smoke zone inside office so that we can manage our breaks
Work Details
Work policy:
1 day WFH
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Noida
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
As per my 5 years working experience with EXL, I feel very good work life balance
Dislikes
Nothing as of now, reasons being I got everything like salary hike, promotion and Work life balance without any reference with higher management.
Work Details
Work policy:
1 day from office and 4 days from home
People also ask about EXL Service's Fraud Investigators
How is EXL Service to work for?
EXL Service is rated 4.7 out of 5, based on 3 reviews by employees on AmbitionBox.
EXL Service is known for Job Security which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.1 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.8 at EXL Service by 3 employees. While job security is rated 4.7 and work-life balance is rated 4.4 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.