This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 May, 2023
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.2
Work-Life balance
4.0
Company culture
3.6
Skill development
3.4
Job Security
3.2
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
EXL Service is rated
3.4 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
3.4 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Business Analyst 1 (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 May 2023
Likes
Colleagues and seniors are very helpful, learning curve was exponential.
Dislikes
The company put me in a job role that I was not picked for, and have to leave it for the same reason. The transition stage was not that good, notice period policies are very poor.
The co.pensation could be better lot of hidden clauses in offer letter
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Project Manager in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
It's my perspective on my project not company
Project and my manager is good
Work is there, so get to to work with various clients and gain good exposure
Bonus is paid upto 80% for sure which I feel is better than my previous org
Dislikes
Health Insurance is the worst
No additional benefits I feel from the company
Lot of cost cuttings..
If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts.
Promotions are ambiguous and very much opaque.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Like the company provide secure jobs.
Dislikes
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing. Been regretting my decision of joining this place.
Dislikes
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Only the job security was there, And work life balance is fine
Dislikes
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Nothing to like here
Dislikes
No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless
Senior Associate in
Noida (working remotely)
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Their work culture is good overe there all supervisors and managers are supportive.
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Senior Business Analyst in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2024
Likes
EXL Service is valued for its supportive work culture, diverse client exposure, and strong learning opportunities.
Dislikes
Some employees may find the workload at EXL Service challenging, with occasional high-pressure deadlines.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Good learning for fresher and growth opportunities. Job security for campus hires. Hybrid and remote work available. Good worklife balance
Dislikes
Some managers are inexperienced in dealing with subordinates and will still have reportees
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.
Dislikes
Learning is not great. Management is not very supportive. Office lacks lot of facilities.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2024
Likes
It's a good company for freshers to learn if the team leads and managers are good and supportive
Dislikes
No employees benefits not a good response for the employees no proper hike and salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Engagement Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Nothing
Dislikes
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
Dislikes
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Senior Customer Support in
Pune
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
Dislikes
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Assistant Manager in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Dislikes
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work Details
Work policy:
Work from home for people based out of Delhi NCR
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
transformation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Company has work life balance and flexible working hours in Analatics and Digital.
Dislikes
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
Work Details
Work related travel:This is a desk job.
Assistant Data Scientist Manager in
Noida
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
I like the people here specially my manager is very good and supportive.
Dislikes
The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive Accountant in
Kochi
Full Time
·
F&A Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Working environment is nice
Dislikes
Increment is to low while compare to others
P4p given on their personal interest
I didn't get my final settlement and experience letter yet now
I didn't get proper training that's why I have only little bit knowledge about our process
Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More
Data Scientist Consultant in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Lot of opportunities to keep giving interviews internally.
Dislikes
No project/client/account has confirmation due to which employee remains on non billable acounts for months.
Employees are sent on bench abruptly due to highly volatile projects having less than 3 months duration of contract.
Employees are put in a position to keep giving internal interviews every few months(within 4 months).
No proper communication from senior management regarding project updates.
No hike/increment....Read More
Work Details
Work policy:
No communication regarding work from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Voice Support Engineer in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
I like EXL as in terms of job security and services, I found some good mentors and guidance
Dislikes
Please construct one smoke zone inside office so that we can manage our breaks
Work Details
Work policy:
1 day WFH
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Noida
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
As per my 5 years working experience with EXL, I feel very good work life balance
Dislikes
Nothing as of now, reasons being I got everything like salary hike, promotion and Work life balance without any reference with higher management.
Work Details
Work policy:
1 day from office and 4 days from home
People also ask about EXL Service's Business Analyst 1s
How is EXL Service to work for?
EXL Service is rated 3.4 out of 5, based on 3 reviews by employees on AmbitionBox.
EXL Service is known for Work-Life balance which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.0 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 4.0 at EXL Service by 3 employees. While job security is rated 3.4 and work-life balance is rated 4.2 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.