eClerx Customer Success, Service & Operations Department Chandigarh Reviews

Likes

This company has many process including day and night. I will give 3 stars ***.

Dislikes

Junior management like some APM'S ( Associate Process Manager like Anakhbir Singh has a very rude behaviour and did practice of politics and favoratism and also took there bestes side or there favour which left everyone speechless and in result they never took the action against them because he has there favorite people around him who will take there side in returns he will give them a benifit in work , WFM and leaves etc. so I think it's better to only work for 1 year and switch to other company which will increase Your salary sine one person cannot change the work environment and cannot fight with the system. Yes people leave this company with good notes because they still need to work and earn otherwise verification in next company will not pass.. so it's hard to accept but this is the reality. In my opinion atleast company should increase the appraisal to 10% increament in this company if the company is in profit but if company is not in profit then people should switch to other company for better growth and salary. I will give 1 star *...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

To be honest nothing in the company is likable

Dislikes

Operations are literally like a scam, you would be forced to do sales with target in the name of customer support and above that there's zero incentives for sales. The work life balance does not exist and the management doesn't care about any employee. The only thing they want is numbers and sales!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Perk and benefits provided by the Company is good.

Dislikes

The company culture has disappointed me a lot.there is many thing's are not good like work environment,bad behavior of seniors. bad behavior - they don't have manner to how talk with us,using abusing language.they don't think how behave should be in professionalism. Work culture - the work culture is very terrible.Seniors rudely pressurize and they don't give you even your break also 9 hours shift they extend your shift to 2 hours more without giving overtime....Read More

Likes

Work culture is amazing, friendly work environment..

Dislikes

Nothing to dislike

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Nothing less than hell

Likes

People are good and supportive

Dislikes

Some rules namely "code of conduct"

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Office politics Workload Culture Leg pulling

Likes

Friendly environment

Dislikes

Salary hike is less and could be more.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.