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convergys india services

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3.3

based on 301 Reviews

Filter reviews by

convergys india services Gurgaon / Gurugram Reviews

Updated 23 Mar, 2025

Overall Rating

3.6/5

based on 137 reviews

Rating distribution

62 (45.3%)

38 (27.7%)

17 (12.4%)

9 (6.6%)

11 (8.0%)

Category Ratings

3.9

Job security

3.4

Skill development

3.3

Work satisfaction

3.1

Work-life balance

3.1

Promotions

3.0

Company culture

3.0

Salary

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

58% employees reported

Flexible timing

72% employees reported

No travel

85% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

23 reviews

3.6

Rated by Men

107 reviews

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Top Mentions in convergys india services Gurgaon / Gurugram Reviews

137 reviews found

Sort by: Popular

Sales Associate in Gurgaon / Gurugram

Chat Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 Nov 2020

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling when you are free or say when you have the break time from work. Company policies are good, appraisals are fair and provide fair salary for the beginners. Overall a good company I had worked for.

Skill development - Good
Job security - Good
Promotions - Good

Work Details

The job is quite interesting. I struggled a bit in the beginning but as time passes I began to learn more and had hand experience on the work profile. I liked very much working with the teammates as they were supportive on the floor.

Work timings: Flexible Timings

Technical Subject Matter Expert in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2018

Likes

The best company to ever work for, a lot of learning and exposure. Ever growing technicalities and possibilities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all

Work Details

Hectic but interesting.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Tech Support Associate in Gurgaon / Gurugram

Comcast Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 12 Aug 2017

Likes

Nothing. Horrible experience I did not find anything good about Convergys Our appraisal for this fiscal yr was. 3% rs. 500 pathetic .... Last yr no appraisal and HR AND MANAGER GIVES YOU SUCH AN IDIOTIC ANSWRR which you can't digest ...your life will become hell ....auwful working environment ... If u wana go all at ur risk...

Dislikes

Nothing

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Command Center Associate in Gurgaon / Gurugram

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 May 2018

Likes

Nothing

Dislikes

The management is least concerned about the employees majority of the processes are already ramped down. It's a sinking ship.

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I was into WFM.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Gurgaon / Gurugram

Comcast Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 May 2018

Likes

A good company but hight attrition rate due to their lower band leaders.

Dislikes

HR, lower band leaders are not helpful. They're reason of high attrition there.

Work Details

Hectic. They'll schedule you 1 sometimes 2 hours before the already long shift.

Work days: Rotational Shift (Strict Timings)

Team Manager Trainee in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2018

Likes

It was my second home worked there for 6 years, left the company just because of low pay.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low salary

Work Details

Enjoyed working with convergys

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Know more about convergys india services Gurgaon / Gurugram

Senior Technical Support Officer in Gurgaon / Gurugram

IT Consulting Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2019

Likes

Knowledge base

Skill development - Excellent
Job security - Good

Dislikes

All accept knowledge base

Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Hectic schedule

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about convergys india services.

Senior Executive in Gurgaon / Gurugram

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2019

Likes

I would like to rejoin Convergys.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There should be salary increment after completing 1 year.

Work Details

I worked with integrity. I liked my work.

Work days: Monday to Friday (Flexible Timings)

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System Administrator in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2018

Likes

Fixed work shift and lots of Training and Learning.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No free meal and hard to get leave.

Work Details

Complicated

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Command Center Associate in Gurgaon / Gurugram

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Mar 2019

Likes

transport

Dislikes

management

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 04 Sep 2018

Likes

Nothing

Job security - Good
Promotions - Good

Dislikes

Management not good

Salary - Poor
Work satisfaction - Bad
Work-life balance - Poor

Team Lead Operations in Gurgaon / Gurugram

NCT Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 04 Oct 2018

Likes

Everything

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

long working hrs

Salary - Poor
Work-life balance - Poor

Work Details

Quality, team management and performance management

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Consulting Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 May 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Team Leader in Gurgaon / Gurugram

Operartions Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2019

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Technical Support Associate in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2019

Likes

It's better place than any other voice support MNCs.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate/Senior Associate -(Technical) in Gurgaon / Gurugram

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2018

Likes

training, transportation

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

politics

Promotions - Bad

Work Details

exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Network Services Associate in Gurgaon / Gurugram

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2017

Likes

Overall good place to work.

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Worked there as Analyst IT operation

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Administrative Assistant in Gurgaon / Gurugram

Administration Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jun 2021

Likes

Amazing company to work with

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increments are very less but career growth is Fast

Work Details

Amazing work life

Work timings: Flexible Timings

Work related travel: This is a desk job.

SME in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 15 Jun 2019

Likes

It was great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Time management

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Voice Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 Oct 2019

Likes

Good incentives

Salary - Good

Dislikes

No Job Security at all. Employees not given sufficient time to prove his worth.

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Really pathetic experience.it is purely a call center where employees have no chance of learning. Just merely taking inbound calls like robots and not human beings.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 137 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company fo...Read more

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convergys india services Gurgaon / Gurugram Reviews

convergys india services Salaries in Gurgaon / Gurugram

Escalation Engineer 9 salaries	₹6.4 L/yr - ₹10 L/yr
Lead Operator 7 salaries	₹4.8 L/yr - ₹7.5 L/yr
Technical Support Engineer 5 salaries	₹2.8 L/yr - ₹5.5 L/yr
Senior Representative 5 salaries	₹3.5 L/yr - ₹4.4 L/yr
Training and Quality Lead 4 salaries	₹5.8 L/yr - ₹7.2 L/yr