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Filter reviews by Cogent E Services Customer Success, Service & Operations Department Reviews
Overall Rating
based on 1.2k
reviews
What employees say about Cogent E Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
84% employees reported
Rotational Shift
60% employees reported
Flexible timing
47% employees reported
No travel
69% employees reported
View more detailed insights
Gender based rating
Rated by Women
307 reviews
Rated by Men
796 reviews
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Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
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C.S.A interview
Q2. How you will handle unhappy customers like he is continuously abusing you ?
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Customer Support Executive interview
Q3. How to up sales the product? Can you explain
asked in
Customer Service Associate interview
Q4. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
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Assistant Manager interview
Q5. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization ... read more
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People also ask about Cogent E Services's Customer Success, Service & Operations Department
Is Cogent E Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 1.2k employee reviews, it's clear that most employees have an average experience working at Cogent E Services's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.8.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Cogent E Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cogent E Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 1.2k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Cogent E Services's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Cogent E Services's Customer Success, Service & Operations Department?
Work culture at Cogent E Services's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 1.2k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services's Customer Success, Service & Operations Department,
click here
.
How is the job security at Cogent E Services's Customer Success, Service & Operations Department?
Based on 1.2k reviews on AmbitionBox, Cogent E Services's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services's Customer Success, Service & Operations Department. To read reviews about job security at Cogent E Services's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Cogent E Services's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Cogent E Services's Customer Success, Service & Operations Department employees work from home permanently, 84% work from the office, and 10% follow a hybrid model, based on 182 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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