Cogent E Services Senior Process Trainer Reviews

Likes

cogent is very biggest organization & BPO sector management is very good support your employee & company help for employees career growth. "I have total 3 years experience in cogent e-services limited as a sales trainer profile my training & quality manager so good person (Mr.Debabratha kathora sir) Thanks & Regards Raman Kumar (Bareilly)

Dislikes

Not dislike about your cogent e-services limited three years completed my same organization so I am plans is other better opportunities & career growth, co- accident my resign has been completed but better opportunity not search reason my brother accident so hold in my searching for the job.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

All are support staff is very supporteble and working please is very good also office canteen is very clean.

Dislikes

I'm very disappoint with my process quality sr.manager her name is neeraj kumar because resently he join our process VECV and when he come of VECV he without and feedback related of training and my performance he directly issue my PIP and during resign period he ask me for QA work so when I denied for QA work he ask me for login 8hrs as a agent so I'm very very disappoint with quality team.

Likes

Nothing

Dislikes

Cogent is not a good company.. Even the HR and the management is not good.. Work life balance is terrible, everything is terrible there

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Likes

Internal Job promotion is best opportunity

Dislikes

Appraisal not cloesd timely and not any benefits

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best for starting of career

Dislikes

Bouncers and security guards are very rude and unprofessional

Likes

Best management and administration

Dislikes

Salary package

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More

Work Details

Work timings: Strict Timings

Likes

Nothing all there is only politics nothing else.

Dislikes

No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors

Dislikes

In cogent im disappointed shift timings on evening to be late next week off

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

there is nothing to like

Dislikes

this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.

Dislikes

There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.

Dislikes

No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.