Cogent E Services Engineer- Customer Support Reviews
Updated 5 Feb, 2021
Overall Rating
4.3/5
based on 3
reviews
Rating distribution
Category Ratings
3.7
Work satisfaction
3.5
Company culture
3.5
Job security
3.4
Promotions
3.2
Work-life balance
3.2
Skill development
3.1
Salary
Cogent E Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Cogent E Services is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
IT Executive in
Navi Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
Senior IT Executive in
Thane
Full Time
·
Hardware Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Assistant Manager Information Technology in
Vadodara
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Oct 2024
Likes
Excellent Company
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I have no dislike for this company.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager Information Technology in
Noida
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Sep 2024
Likes
Working since last 14th years..
Amezing work environment..
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing..all is good
IT Executive in
Noida
Full Time
·
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Jun 2024
Likes
Yes
Company culture - Good
Work-life balance - Good
Dislikes
No I am not dislike
Salary - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
IT Executive in
New Delhi
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 30 Mar 2024
Likes
Culture is not good
Dislikes
Culture and skill development required to improve.
Skill development - Poor
Promotions - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Mar 2024
Likes
Very good environment this provide me a platform to route my career on right direction
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Cafeteria food
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
IT Manager in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 17 Oct 2023
Likes
Open platform to learn if you have the ability.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Work life imbalance.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
IT Executive in
Noida
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Aug 2023
Likes
Not so good
Dislikes
Not good environment
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work related travel:This is a desk job.
IT Executive in
Thane
Full Time
·
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Nov 2022
Likes
Flexible Shifts, better opportunity, friendly work culture
Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary structure is very poor
Work Details
Work policy:
Process wice windows
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Cogent E Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Mar 2025
Likes
Nothing
Dislikes
This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Customer Service Associate in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 04 Mar 2025
Likes
Nothing all there is only politics nothing else.
Dislikes
No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also.
They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Feb 2025
Likes
a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
BPO Executive in
Mangaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 Feb 2025
Likes
Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
In cogent im disappointed shift timings on evening to be late next week off
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Thane
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Feb 2025
Likes
there is nothing to like
Dislikes
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2025
Likes
Nothing
Job security - Excellent
Dislikes
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Salary - Bad
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Telecalling Sales Executive in
Bareilly
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
1.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2025
Likes
There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture.
When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
Skill development - Excellent
Job security - Good
Company culture - Good
Dislikes
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Feb 2025
Likes
Well, you get paid to work there.
Job security - Good
Dislikes
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Skill development - Poor
Promotions - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Mangaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 05 Feb 2025
Likes
You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
Dislikes
No hikes in company even after working for more than two years.
No PF.
No value for your experience in other MNC's
Salary - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Outbound Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jan 2025
Likes
I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
People also ask about Cogent E Services's Engineer- Customer Supports
How is Cogent E Services to work for?
Cogent E Services is rated 4.3 out of 5, based on 3 reviews by employees on AmbitionBox.
Cogent E Services is known for Work satisfaction which is rated at the top and given a rating of 3.7. However, Salary is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 3.1 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.5 at Cogent E Services by 3 employees. While job security is rated 3.5 and work-life balance is rated 3.2 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.