Cogent E Services Customer Service Reviews

Likes

Nothing

Dislikes

Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More

Likes

There is nothing to like about cogent

Dislikes

Everything there is soo disgusting ..I request everyone reading this should never come for a job in cogent services .. The work pressure is too high and floor manager always yell at you infront of everyone ..also they do not give breaks at our will ..and there are soo many negative things about this company ..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything was worst in the organization, The behaviour of management was not good with the employees, the management thinks that they are the owner of the company and they treat employees like their servent. There is no job security in the company also, managers force employees to left the company if someone is not performing or ifthere is any process ramp down, I hope there should be a job security for the employees...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

All the things was good

Dislikes

TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.

Likes

Honestly speaking I did not like anything about Cogent E Services. The work life balance is literally horrendously disgusting honestly. The Managers will call you to work even on week offs and will tell that you will be paid more if you come on week offs but later you won’t be paid anything extra. The DGM Ravinder was the most cruelperson I have ever seen in my life. He used to treat the employees really bad and used to shout at everybody. Hence, the work environment and work culture was poor. Except Nikita Maam all the other HR’s were full of attitude....Read More

Dislikes

Already written above.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about this company, poor management, illiterate & drop outs are made leaders & managers

Dislikes

Very toxic work culture. Even on your off day they would ask you to punch in n out, even if you have a medical emergency they will ask you to be present at office, managers & TL hold grudges when you’re not able do extra duty hours & they will cancel all your bonuses & even cut your salary in the name short log in hours. They will threaten you if you don’t do as they wish. Very poor management, i don’t think anyone is educated enough to manage a team in this organisation....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Each and every policy. This company always see the way to deduct the salary. Attendance never get upload on time. Worst company that I seen in struggling life.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Cogent is the worst company I've ever seen. No motivating work culture. Senior managers keep abusing their juniors in front of every one on the floor, junior managers do the same with thier under working and same with things ends up with executive who is only to listen and face consequences in terms of salary deductions, un-timed week offs , no leaves when u in need, marking half days without any cause etc. First cogent say they are hiring you for inbound voice calls, then during training they will start saying that you have to do up-sale the products also and after training they will give you targets of sale. And if you hit the target some how,their eyes is on finding a minor single mistake in order to deduct money. Hence horrible company. No mental/professional satisfaction here. Provide salary 10days late....Read More

Dislikes

10 days late salary every month. Work culture very demotivating. Sales target oriented job. Initially they will say that it is inbound voice calls only but time by time they will keep adding sales target.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Timing Unexpected target Mangement not support to employ HR department not Work properly Salary and incentive issue And Mr.shambhu sutradhar also black mail for salary and incentive

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company tumhari salary kha jaenge cut krie denge salary fir tumko jhut bologe ki next month aajaegi salary lekin fir kbhi nhi aaegi vo salary aur ek din bhi off lia to salary hold ho jaegi chahe kitni bhi tbiyt khrab ho tumhari office aao aur kam kro

Dislikes

Salary cut krke dete incentive ke name pe aapko 150 rupe denge sales ke lie aapko roz sunyenge aur salary time pe nhi denge aur employee ki koi respect nhi h is company me don't work ever in this company.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

not satisfied, almost west of time ,

Dislikes

yes , i dislike because no promotion no salary increment has not value of experience person has not value ,where new employ gate higher then old agent employ and management has no movement for this smatter ,of education so i dislike this cogent Axis Bank E-service

Likes

Nothing .. don't go there to work.

Dislikes

Everything Alot of pressure Date of salary is very bad Cafeteria is not good ..they don't have there known cafeteria

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only not issue of salary its are come on time to time

Dislikes

I am given Overall average rating because in this organisation every single day facing mentally pressure

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

It depends on for whom you're working. A few bosses are the best. The CEO, COO are great. Narender Kumar is one of the best bosses you can ask for. While the VP is great at his own level yet misses out a few things while being a little too egoistic Good promotions.

Dislikes

Politics HR head is more inclined with the operations.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

1.No development of skill 2.Bad environment to work 3.very bad senior management 4. So bossy people

Dislikes

Appraisal are not according to your work but according to your Chaplusi and Acting.So no need of hard work just do Chaplusi and work for years &years like some people are doing 😂😂😁

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.