Cogent E Services Assistant Executive CS Reviews

Likes

They hire and give values and all growth promotion and skills

Dislikes

Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.

Work Details

Work timings: Strict Timings

Likes

Process is good and even the environment.

Dislikes

Company should have mimumm managing skills with agents and process ..there is not benifits from company and poor managing skills .bad experience with the company no holidays even on week off they used to call to do login.no freedom even for breaks.no commication between agents

Likes

Nothing

Dislikes

Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More

Likes

All the things was good

Dislikes

TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.

Likes

Honestly speaking I did not like anything about Cogent E Services. The work life balance is literally horrendously disgusting honestly. The Managers will call you to work even on week offs and will tell that you will be paid more if you come on week offs but later you won’t be paid anything extra. The DGM Ravinder was the most cruelperson I have ever seen in my life. He used to treat the employees really bad and used to shout at everybody. Hence, the work environment and work culture was poor. Except Nikita Maam all the other HR’s were full of attitude....Read More

Dislikes

Already written above.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

cogent is very biggest organization & BPO sector management is very good support your employee & company help for employees career growth. "I have total 3 years experience in cogent e-services limited as a sales trainer profile my training & quality manager so good person (Mr.Debabratha kathora sir) Thanks & Regards Raman Kumar (Bareilly)

Dislikes

Not dislike about your cogent e-services limited three years completed my same organization so I am plans is other better opportunities & career growth, co- accident my resign has been completed but better opportunity not search reason my brother accident so hold in my searching for the job.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

What i like about cogent is that i meet some new people, and i had a great experience of my life with them.

Dislikes

There is nothing about cogent which is like rather than i meet some people who became a family for me. If we are talking about work culture, which is very poor, no promotion. Facilities are no pf, no job security, joining date will be post training if you successfully completed the training.

Likes

Cogent company is a BPO company and it is a very good company, promotions happen very quickly in it, due to which you can also develop your career.

Dislikes

This company is not like that because the security here is very strict and restrictions are imposed for everything and the security guards also stop you a lot and cut your salary too.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.