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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

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Capgemini Technical Support Engineer Reviews

Updated 24 Feb, 2025

Overall Rating

4.3/5

based on 14 reviews

Rating distribution

5

7 (50.0%)

4

4 (28.6%)

3

3 (21.4%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.6

Work satisfaction

4.5

Company culture

4.5

Job security

4.5

Skill development

4.4

Work-life balance

4.0

Promotions

3.9

Salary

What employees say about Capgemini?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

86% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

4 reviews

4.1

Rated by Men

8 reviews

Capgemini is rated 4.3 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with t ... Read more

Capgemini is rated 4.3 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Capgemini Technical Support Engineer Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Technical Support Engineer in New Delhi

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Overall Rating

Technical Support Engineer in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Apr 2024

Likes

So far so good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Senior management

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Capgemini

View All

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

9 participants . poll closed

Got a question about Capgemini?

Ask anonymously on communities.

Technical Support Engineer in Kolkata

Full Time

·

Sound / Light / Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2024

Likes

Company Is good in terms of perks

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No increment from past 2 years

Salary - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift

Work related travel: This is a desk job.

Top Capgemini Technical Support Engineer Interview Questions

asked in Technical Support Engineer interview

Q1. Tell me how you handle Mutiple complex escalations

View answer (1)

asked in Technical Support Engineer interview

Q2. what do you know about CGO

View answer (1)

Get interview-ready with top interview questions

View all 8 questions

asked in Technical Support Engineer interview

Q3. Write sql query to display even records

View answer (1)

asked in Technical Support Engineer interview

Q4. how you handle escalations

View answer (1)

asked in Technical Support Engineer interview

Q5. write shell script for palindrome

View answer (1)

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 May 2023

Likes

Working atmosphere is very nice All college and managers are very friendly Nice place to work colleagues are very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at this moment

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support Engineer in Gurgaon / Gurugram

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Jul 2023

Likes

Availability of resources to learn different technologies.

Skill development - Good
Job security - Excellent
Work-life balance - Good

Dislikes

Compensation Quality of interview

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2022

Likes

Good colleagues and manager

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Goid

Work days: Monday to Saturday (Flexible Timings)

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Hardware and Networks - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Apr 2024

Likes

Work life balance. Good support from team members.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Work pressure. No matter how much you work, your work is not recognised. No credit to your work.

You are reading trusted reviews. Keep reading to find out more about Capgemini.

Technical Support Engineer in Mumbai

Full Time

·

Cloud Support Engineer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

Best Company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes No issues Best Company Healthy work culture

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2022

Likes

Team support

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

It is balanced

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Chennai

It Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 03 Jul 2021

Likes

Job security

Job security - Good

Dislikes

There is no scope of improvement in support projects and there is no recognition from managers for genuine work and office politics is too nasty

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Working in Capgemini is good unless you select a project with restricted odc's and a tiresome project.

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Bangalore / Bengaluru

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Short but sweet....i would say that this company is very good to start the career. Growth and job security is balanced well. Management is preety good.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sitting on bench for longer period of time...when there was no project.. i faced this in my work experience in Capgemini.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Navi Mumbai

Global Service Desk Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na.

Technical Support Engineer in Navi Mumbai

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2019

Dislikes

Job security - Poor
Work satisfaction - Bad
Company culture - Poor

Overall Rating

Technical Support Engineer in Gurgaon / Gurugram

Full Time

·

Network Engineer Department

5.0

posted on 18 Dec 2023

Overall Rating

More about working at Capgemini

#17 Best Mega Company - 2022

#3 Best Mega IT/ITES Company - 2022

HQ - Paris, France
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Internet
Analytics & KPO
Software Product

Tell us how to improve this page.

Capgemini Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Capgemini reviews submitted by Capgemini employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capgemini is the right company for you. 49% of employees reported the... working days at Capgemini as Rotational Shift. 86% employees reported the work timings at Capgemini as Flexible timing. Read more

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Capgemini Technical Support Engineer Reviews

Capgemini Technical Support Engineer Salary

based on 207 salaries

₹2.3 L/yr - ₹9 L/yr

5% more than the average Technical Support Engineer Salary in India

View more details

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