Capgemini Senior Customer Service Executive Reviews

Likes

Work life balance in other entities. Not in Bsv.

Dislikes

The management and appraisal. Bsv BU is the worst. You will work like a labour without any recognition.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Best place for those who whan good projects,skill development, learning,and long relationship with employers and onsite assignments.

Dislikes

Meals in cafeteria.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am in Finance and haven't seen much work pressure here. They have more than enough FTEs to perform activites. Job security is good. Hybrid mode structure is there so one is not forced to come to office everyday.

Dislikes

For Fresher they have special bond in offer letter of 2 lacs if someone leave the organisation before years they have to pay training expenses of 2lacs. They also provide 50k of retention bonus after 2 years which is fully recoverable if you leave within one year of payout. CTC Structure of Capgemini very misleading and disappointing. Bonus, Gratuity are part of CTC which is unethical. 3 months notice period....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It focuses more on learning and development of employees and the way they catch up the new trends of learning and provide platforms to learn.

Dislikes

The salary hike and the promotion cycle.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

This company speaks allot about female staff safety during night but they don’t bother their selfs to ensure it. The worst department in Capgemini is their transport department the person name kailash in capgemini noida office is pathetic he doesn’t have manner to speak with employees he is extremely rude and not helpful at all. Worst transport department they have and even worst is this person kailash from their transport department. No female safety...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you get good manager and project you will learn many things.1 percent probability

Dislikes

Here, leadership need everything in next one hour. Leadership will give all fresher under lead and asked to get the work done.no salary hike from last 2 year. Only boot leaker get promotion though there is some compliance issue.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Promotion and increments are terrible. I don't like anything here

Dislikes

Salary is very much less compared to other companies and too much internal politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like in this company.

Dislikes

Worst company ever. They do not have any policy that complies with any of the offer letter signed. They are just inhuman and they want everyone should work for free.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Since my day1 is in Wells Fargo client location, I can't give more reviews on Capgemini but can share wells Fargo review if required.

Dislikes

They should provide more briefing on Capgemini company since we are not going to company from Day 1 as we are going to work at client location. They need to brief HR policy and company employee benefits.

Likes

What I like about working at Capgemini is the company's focus on innovation and learning. The collaborative work culture and the emphasis on employee growth provide an environment where I feel supported to improve my skills. Additionally, Capgemini's global presence and diverse projects offer exciting opportunities to work with talented teams and solve complex challenges for clients worldwide. The balance of professionalism and approachability truly sets Capgemini apart as a great place to work....Read More

Dislikes

While I appreciate many aspects of working at Capgemini, one area that could improve is the process for project allocation. At times, it can feel a bit rigid, and having more flexibility or visibility into available opportunities would allow employees to better align their skills and interests with project requirements. That said, Iunderstand that this is a challenge for many large organizations and I value the effort Capgemini puts into continuous improvement...Read More

Likes

- Good Appraisal / Hike - Good Growth opportunities - Good Projects

Dislikes

- Not good skilling up program - Not much work life balance if you are fresher but why do you need it when you fresher, lol?

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is quite a comfortable environment here. Job security is quite high. Skills you can develop in great way

Dislikes

Nothing much. Yes The salary is less salary and low appraisal is bit of a problem

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within Country.

Likes

Pay slip are tax friendly

Dislikes

No leadership qualities in managers ,After doing hard work and stretching after office hours ,you will not be rewarded HR is non reachable Project management is very bad Micromanagement at all levels

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary paid on time which is very important for any employee to continue to work with company and also the Training part which is also very all employees to learn as much as they can.

Dislikes

There is not promotion for some employees if they are exceeded 4-5 years or more which is not good culture for any company.

Likes

Work life balance. On time salary. Good client but depends on project. Good job security even project is rolled off, they will allocate new project. They will give more interviews while in bench.

Dislikes

Every year project get rolled off. There is no long time project. Worst management even you resigned no one will contact. Buyout option available here, but they will not get, have to stay all 90 days notice period.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

skill development platform like coursera, udemy are available for free

Dislikes

minimal to No salary increase work culture- b2b weekend working, late shifts, scope creeps Gratuity is part of ctc and not contributed by company Rude behaviour of many people at key positions. CG has acquired a number of companies and the culture in those units is largely different from the CG culture