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Filter reviews by Bpo Convergence Customer Success, Service & Operations Department Reviews
Overall Rating
based on 285
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
82% employees reported
Rotational Shift
70% employees reported
Flexible timing
66% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
70 reviews
Rated by Men
204 reviews
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Customer Success, Service & Operations
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• 23 Reviews
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in Bpo Convergence Customer Success, Service & Operations Department Reviews
285 reviews found
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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
asked in
Customer Service Executive interview
Q2. Explain the basis of handling customer in inbound or outbound,how u deal wi ... read more
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People also ask about Bpo Convergence's Customer Success, Service & Operations Department
Is Bpo Convergence's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 285 employee reviews, it's clear that most employees have an average experience working at Bpo Convergence's Customer Success, Service & Operations Department.
Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Bpo Convergence's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Bpo Convergence's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 285 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bpo Convergence's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Bpo Convergence's Customer Success, Service & Operations Department?
Work culture at Bpo Convergence's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 285 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
How is the job security at Bpo Convergence's Customer Success, Service & Operations Department?
Based on 285 reviews on AmbitionBox, Bpo Convergence's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence's Customer Success, Service & Operations Department. To read reviews about job security at Bpo Convergence's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Bpo Convergence's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Bpo Convergence's Customer Success, Service & Operations Department employees work from home permanently, 82% work from the office, and 13% follow a hybrid model, based on 38 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Bpo Convergence's Customer Success, Service & Operations Department,
click here.
How do I get a job at Bpo Convergence's Customer Success, Service & Operations Department?
To get a job at Bpo Convergence's Customer Success, Service & Operations Department, start by browsing the current open positions
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and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Bpo Convergence interview questions and practice your responses to prepare thoroughly.
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|
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Office cab/shuttle
1 total
response
Health insurance
3 total
responses
WFH setup
1 total
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Maternity leaves
1 total
response
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