IntouchCX Operations Executive Reviews

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

You will get the promotion quickly if you are a performer and you should have a great bonding with the managers

Dislikes

Work life balance is worst, Nothing to learn only work like robot

Work Details

Work policy: After 3 months you will get wfh for 6 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as it was my first job, I have worked there to start my career, too much process change and over pressured.

Dislikes

No job security at all if u do one mistake then u will be out of the company without any last chance. They will treat u as robot they will use employees till work done and they will throw u like a garbage.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary will be credited on time

Dislikes

Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Management sucks

Dislikes

Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great work culture. Manager is very sensible person.

Dislikes

Nothing much really besides the low package

Likes

Gives you experience, nothing more

Dislikes

No job security they can terminate whenever they want and you need to forget abount festive holidays no work life balance and all the HR's over there are beep.

Likes

Excellent company

Dislikes

Love the company

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Good

Dislikes

No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Likes

Top management here are poison. they don't value talent they have their own perception and they keep on believing that.

Dislikes

Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much about intouch except cab facility

Dislikes

Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Work Details

Work policy: With reason you can get Work from home.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing here no proper working culture

Dislikes

Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!

Dislikes

The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.

Work Details

Work policy: First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.

Dislikes

Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More

Dislikes

I recommend not to join intouchcx if your body does not accept all this kind of stress

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.