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Vodafone Idea Customer Service Manager Interview Questions and Answers
Updated
9 Mar 2024
2 interviews found
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Popular
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Situation analysis Add Answer
- Q2. Past job experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - all the best
Hempal Singh
Interview experience
Excellent
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2023.
1 Interview Round
1
Aptitude Test Round
Reasing questions math English
Top trending discussions
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Career Growth
2w
swagbatman
·
works at
Barbeque Nation
"Career Progression Insights Needed: Is My Growth on Track?"
Hi All,
I started my career in May 2022 with a CTC of ₹4.5 LPA at the age of 21. After 8 months, I received a promotion, and my revised CTC became ₹5 LPA.
In April 2024, I switched jobs with a CTC of ₹5.7 LPA at the age of 22. Now, I am planning another job switch in January 2024, role as Management Trainee at an MNC, aiming for an estimated CTC of ₹6.7 to ₹7.2 LPA.
I wanted to know if this progression is fair and aligns with market and industry standards for my field. Any insights or advice would be greatly appreciated!
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Anonymous
posted on 22 Jul 2024
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. How to install operating system? View Answers (1)
- Q2. Difference between router & Switch View Answers (1)
Skills evaluated in this interview
Customer Support Executive Interview Questions
Tata Communications
Suresh Kudari
posted on 1 Mar 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Besc salf information Add Answer
- Q2. Suresh Kudari
Qualification DME
Experience 14 year
Automation Industries machineMaintenence Add Answer
2
Technical Round (1 Question)
- Q1. Yes I am interested Add Answer
3
Aptitude Test Round
1 Round Technical
2 round HR
3 Round Offer letter
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introduce my self View Answers (1)
- Q2. About Airtel and founder Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - What you share with the interviewer share with confident and fluent English
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Why you left your last job? Add Answer
2
HR Round (1 Question)
- Q1. What you have done last days? Add Answer
3
Behavioral Round (1 Question)
- Q1. How can you manage irate customers? View Answers (1)
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before May 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why do you want to work here? Add Answer
- Q2. Looking for an opportunity to grow Add Answer
I applied via Walk-in and was interviewed before Jun 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. How to solve customer problem View Answers (1)
- Q2. How to good service to customers View Answers (2)
- Q3. What to do so that the customer likes our services more View Answers (1)
- Q4. Why whould the customer want to take our services View Answers (1)
- Q5. Solve the customer problem Add Answer
Interview Preparation Tips
Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
- Customer Service
- Customer problem regarding
- Problem solution
I applied via Recruitment Consulltant and was interviewed before Nov 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (1 Question)
- Q1. Some grammmr and vocabulary test Add Answer
3
interview Round (2 Questions)
- Q1. How would you handle angry customer? View Answers (1)
- Q2. Why do you want to work here? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - easy interview, they are just looking for your english language skills
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
Vodafone Idea Interview FAQs
How many rounds are there in Vodafone Idea Customer Service Manager interview?
Vodafone Idea interview process usually has 1-2 rounds. The most common rounds in the Vodafone Idea interview process are Resume Shortlist, One-on-one Round and Aptitude Test.
How to prepare for Vodafone Idea Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vodafone Idea. The most common topics and skills that interviewers at Vodafone Idea expect are Project Management, UAT and User Acceptance Testing.
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People are getting interviews through
based on 1 Vodafone Idea interview
WalkIn
100%
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Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
Fast track your campus placements
14%
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than the average Customer Service Manager Salary in India
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Vodafone Idea Customer Service Manager Reviews and Ratings
based on 25 reviews
Rating in categories
|
Assistant Manager
4.3k
salaries
|  ₹4.9 L/yr - ₹13 L/yr |
|
Deputy Manager
4k
salaries
| ₹8.1 L/yr - ₹23.5 L/yr |
|
Manager
3.4k
salaries
| ₹7.2 L/yr - ₹29 L/yr |
|
Senior Executive
3.1k
salaries
| ₹2 L/yr - ₹9 L/yr |
|
Assistant General Manager
1.5k
salaries
| ₹7.9 L/yr - ₹31.1 L/yr |
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